Axcient x360Cloud vs. HYCU

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

It’s well suited for Nutanix AHV data protection and includes the ability for immutable backups via WORM policy. I’m unsure of its performance in environments that use Hyper-V OR VMware for virtualization. The use of tiered backups without additional policies are great when creating new VMs, even automatically assigning a default backup policy to ensure that all workloads have at least a minimal level of data protection

Incentivized

• Backup
• Restore
• Customer Service

• Backup of virtual machines.
• Upload to Cloud backups.
• Recovery of databases backed up through HYCU.

Incentivized

• Live chat support is not available for all products
• Support will sometimes take a while and bounce around to multiple teams and people
• Search functionality is lacking and confusing

Incentivized

• Better DR support guidance/best practices
• Reporting isn’t straightforward and as customizable as I’d like
• Including M365 backups without additional cost would be a big value add for us

Incentivized

This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.

Incentivized

Very simple interface. Can learn it in a day. The instances where I needed a little hand holding, I just called support and they assisted immediately. That's the best of both worlds.

Incentivized

I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.

Incentivized

We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.

Incentivized

I have used several backup programs, I selected 2 just to be brief. The best thing I see with HYCU over Veeam is that it is much more difficult for an attacker if inside the network to gain access to the backups and objects saved in the backup storage. The best part about HYCU over Bacula is that it is much easier to use and more stable. The interface alone will save you from time and energy using other products

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized

• I trust this product to protect our organization if things go badly.
• I am able to not lose sleep thinking about backups.

Incentivized