AWS Database Migration Service vs. Help Desk Migration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS Database Migration Service
Score 8.3 out of 10
N/A
AWS Database Migration Service helps users migrate databases to AWS. The source database remains fully operational during the migration to minimize downtime to applications that rely on the database. The vendor states that AWS Database Migration Service can migrate data to and from most widely used commercial and open-source databases.N/A
Help Desk Migration
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Desk Migration is a tool used to transfer data from one platform to another securely, accurately, and with no downtime.N/A
Pricing
AWS Database Migration ServiceHelp Desk Migration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AWS Database Migration ServiceHelp Desk Migration
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AWS Database Migration ServiceHelp Desk Migration
Small Businesses
HYCU
HYCU
Score 9.0 out of 10
HYCU
HYCU
Score 9.0 out of 10
Medium-sized Companies
Matillion
Matillion
Score 7.9 out of 10
Matillion
Matillion
Score 7.9 out of 10
Enterprises
Oracle GoldenGate
Oracle GoldenGate
Score 8.7 out of 10
Oracle GoldenGate
Oracle GoldenGate
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AWS Database Migration ServiceHelp Desk Migration
Likelihood to Recommend
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
AWS Database Migration ServiceHelp Desk Migration
Likelihood to Recommend
As stated previously, AWS Database Migration Service excels when replicating very specific data elements between environments. AWS Database Migration Service handles replication tasks to load equipment assets or customer job sites from production to QA databases very well. Full load replication - e.g., we need an exact copy of the production database in another region - works well. But when we need to load the QA database with the latest production data - it does work as well. AWS Database Migration Service comes up short because we do not want to wipe the QA database completely and make an exact copy. We want to keep what's already in the QA database and add production data so that we can QA with that level of volume. And at least with our database design, we end up having to do a lot of manual data manipulation and de-duplication.
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Thanks to the quick response from the support team, I was able to maintain an ongoing dialogue and get questions answered promptly throughout the project. Their responsiveness made it easy to request and implement specific changes, such as disabling comments on all migrated articles, without delaying our migration timeline.
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Pros
No answers on this topic
  • Very responsive support team.
  • Great step by step instructions.
  • Ability to rerun the migration.
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Cons
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  • There is little room for improvement in the GUI
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Usability
No answers on this topic
It was very simple to use.
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Return on Investment
  • Set it and forget it for maintaining data consistency - moderate cost, zero to minimal maintenance
  • High touch production data loads into QA - negative ROI engineering time investment far exceeded our predictions
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  • Tool consolidation
  • Cost reduction
  • Ease of maintenance
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ScreenShots

Help Desk Migration Screenshots

Screenshot of selecting the source and target platforms.Screenshot of mapping data for an accurate migration process.Screenshot of running the Demo Migration, which includes transferring 20 tickets and 20 articles.Screenshot of reviewing the demo migration results.Screenshot of adjusting the mapping and refining the data migration path.Screenshot of the migration progress — duration depends on the number of records being migrated.