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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AWS Chatbot

    Score9.4 out of 10
    N/AAWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.N/A

    Inbenta Chatbots

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A
    Pricing
    AWS ChatbotInbenta Chatbots
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AWS ChatbotInbenta Chatbots
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
    More Pricing Information
    Features
    AWS ChatbotInbenta Chatbots
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of AWS Chatbot and Inbenta Chatbots
    Feature
    AWS Chatbot
    10.0
    1 Ratings
    19% above category average
    Inbenta Chatbots
    -
    Ratings
    Chat history and transcripts10.01 Ratings00 Ratings
    Chat reporting10.01 Ratings00 Ratings
    Chat and web analytics10.01 Ratings00 Ratings
    Best Alternatives
    AWS ChatbotInbenta Chatbots
    Small Businesses
    ZoomInfo Chat
    Score7.7 out of 10
    ZoomInfo Chat
    Score7.7 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    AWS Chatbot
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AWS ChatbotInbenta Chatbots
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.5
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AWS ChatbotInbenta Chatbots
    Likelihood to Recommend
    Amazon AWS
    The Best performance for this tools is best describe to be suited as friendly -user with intuitive set up and integration for different paltforms. This tool has a proven sucess that works well for both small and large teams in the organization. The best for operational processes enhancing team environment. Amazing.
    Incentivized
    Read full review
    Inbenta Technologies Inc.
    In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
    Read full review
    Pros
    Amazon AWS
    • The real-time efforts has facilitated our need for chatot collaborations.
    • Our team productivity has increase upward with the help of direct instructions.
    • Centralized communication is vital for in which AWS Chatbot offered to us.
    Incentivized
    Read full review
    Inbenta Technologies Inc.
    • Integrate the voice into the customer experience.
    • A real, relatable and up to par spanish translation.
    • An amazing customer service structure.
    Read full review
    Cons
    Amazon AWS
    • The executions of direct chat commands still to look up
    • We would love to see the security enhancment
    • The real time alerts is challenging to us
    Incentivized
    Read full review
    Inbenta Technologies Inc.
    • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
    Read full review
    Usability
    Amazon AWS
    The tool, AWS Chatbot deserves a highest rating in the market. We have been using a AWS and it's other tools and it's quiet impressive. This tool defines the new trends for powered AI.
    Incentivized
    Read full review
    Inbenta Technologies Inc.
    No answers on this topic
    Alternatives Considered
    Amazon AWS
    This tool AWS Chatbot is difinitely Proactive in a sense, it automatically helps identify and addresses issues and problems and prevent making it serious and escalated. Amazing so far!
    Incentivized
    Read full review
    Inbenta Technologies Inc.
    The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
    Read full review
    Return on Investment
    Amazon AWS
    • The price for this product is considerably low and manageable.
    • We gained an impressive results
    • We are able to forecast our expectations and with excellent plan for future
    Incentivized
    Read full review
    Inbenta Technologies Inc.
    • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
    Read full review
    ScreenShots

    Inbenta Chatbots Screenshots

    Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics