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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Chatbots

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A
    Pricing
    Inbenta Chatbots
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Inbenta Chatbots
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeRequired
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
    More Pricing Information
    Community Pulse
    Inbenta Chatbots
    Considered Both Products
    Inbenta Technologies Inc.
    Chose Inbenta Chatbots
    The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Inbenta Chatbots
    Small Businesses
    ZoomInfo Chat
    Score7.7 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score9.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Inbenta Chatbots
    Likelihood to Recommend
    9.5
    (2 ratings)
    User Testimonials
    Inbenta Chatbots
    Likelihood to Recommend
    Inbenta Technologies Inc.
    In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
    Read full review
    Pros
    Inbenta Technologies Inc.
    • Integrate the voice into the customer experience.
    • A real, relatable and up to par spanish translation.
    • An amazing customer service structure.
    Read full review
    Cons
    Inbenta Technologies Inc.
    • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
    Read full review
    Alternatives Considered
    Inbenta Technologies Inc.
    The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
    Read full review
    Return on Investment
    Inbenta Technologies Inc.
    • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
    Read full review
    ScreenShots

    Inbenta Chatbots Screenshots

    Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics