Avionté Software vs. Bullhorn ATS & CRM

Very good for applicant/candidate/job activity tracking. It could use improvement in the area of Customer Relationship Management. It does not have a robust CRM function, which would be very beneficial to have encompassed in the ATS system so everything is in one place.

Incentivized

For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.

Incentivized

• The Google Chrome integration allows to have total control over the communications and sends the registry to Compas immediately. Also allows sending Google mail directly from the Compas app.
• Allows to keep track of the whole work history and experience of each one of the employees, start dates, interviews, pay rates and termination reasons, as well as to send mass emails and text messages to employees.
• It's fully customizable if you need to add a specific feature their support and is responsive and allows the intended customization.
• It is a great reporting tool. You can track the performance and activities of your recruiters, make sure they are doing the pertinent contacts and follow-ups and complete their assigned tasks, also allows pulling reports on employees placed on assignment.

Incentivized

• It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
• The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
• The messaging automation feature again helps to save our time.

Incentivized

• If candidates submit a cover letter, it is only accessible through the "docs" tab. Or if they are nominated to the Hiring Manager and then the attachments come through. Other than that, there is no easy way to tell if a candidate has submitted a cover letter other than manually opening each candidate profile up. It would be nice if Hiring Managers could see if there is a cover letter attachment in the pipeline overview.
• Emails aren't syncing properly from Gmail. I wish that once we sent a candidate a Gmail from Compass that all subsequent threads/ replies would be tracked in Compass so it would be all in on place.. easy to reference.
• You can't move applicants from pipeline to the nominated status. It would be nice if there was most flexibility between moving candidates from pipeline to pipeline and to the nominated status.

Incentivized

• Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
• Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
• Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.

Incentivized

We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.

Incentivized

There isn't much training provided outside of internal training across our company. Also, if Avionté Software could review the way we're using the software, on a regular basis, and provide feedback and suggestions on how to improve the user experience, that would be very beneficial.

Incentivized

I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.

Incentivized

It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks

Avionté is more modern than PCR. I also know a lot of functions in PCR (that I didn't use) were more clunky than they are in Avionte. Avionté is also more suited for the account management and sales side of our business than PCR was, whereas PCR was more geared towards recruiters exclusively.

Incentivized

With the exception of Job Diva, which I don't know if it's available on Android or iOS, Bull Horn was much easier to use. Bull Horn is also quite beneficial in tracking the application of candidates and updating their statuses in order to check their availability for future references. I enjoy the feature that allows you to enter various candidate details and the capacity to create massive groupings based on candidate characteristics.

Incentivized

• The application crashed for three business days last year.
• The movement is very easy so it is fast to send statements as long as no credit or revision.
• For the cost it gets all jobs done so that is positive.

Incentivized

• Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
• Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.