TrustRadius: an HG Insights company

Avigilon Control Center (ACC) vs. Comcast Business SmartOffice

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avigilon Control Center (ACC)

    Score9.8 out of 10
    N/AThe Avigilon Control Center (ACC), from Motorola Solutions company Avigilon, is a video management and surveillance software platform designed to integrate with any ONVIF camera.N/A

    Comcast Business SmartOffice

    Score8.3 out of 10
    N/AComcast Business SmartOffice products include a video surveillance solution (Comcast Video Monitoring) as well as the WiFi Pro guest hotspot and wifi analytics solution.N/A
    Pricing
    Avigilon Control Center (ACC)Comcast Business SmartOffice
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avigilon Control Center (ACC)Comcast Business SmartOffice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Avigilon Control Center (ACC)Comcast Business SmartOffice
    Likelihood to Recommend
    7.8
    (3 ratings)
    8.3
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Avigilon Control Center (ACC)Comcast Business SmartOffice
    Likelihood to Recommend
    Motorola Solutions
    Avigilon Control Center (ACC) has worked well for our
    facilities, especially since we were able to link multiple types of cameras and
    door access systems into one seamless tool now.
    This software was the solution we were looking for when we began
    searching for products that could complete the integration we needed. I think that ACC works well in most
    environments for both doors and cameras.
    Quite frankly the camera product seems a lot stronger resource than the
    door access piece based on it features and ease of use, sometimes the door
    access integration seems like a afterthought.
    If anyone is searching for a resource that can bring doors and cameras
    together, I would recommend ACC. If I were
    only looking for a camera software, I would still recommend ACC. But if I were just searching for door access,
    I would look elsewhere.
    Incentivized
    Read full review
    Comcast Business
    It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.
    Incentivized
    Read full review
    Pros
    Motorola Solutions
    • Records time.
    • Shows present time.
    • Allows you to see specific issues by highlighting with a colored square.
    Incentivized
    Read full review
    Comcast Business
    • Secure monitoring.
    • General ease of connection.
    • Customer support.
    Incentivized
    Read full review
    Cons
    Motorola Solutions
    • The system let you create maps, this part of the interface can use some improvement
    • Badges software GUI is also little outdated but does the job
    • better way to backup
    Incentivized
    Read full review
    Comcast Business
    • Would be nice if there was a more robust firewall option.
    Incentivized
    Read full review
    Likelihood to Renew
    Motorola Solutions
    No answers on this topic
    Comcast Business
    It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.
    Incentivized
    Read full review
    Usability
    Motorola Solutions
    It works perfect for watching cameras through out the night time.
    Incentivized
    Read full review
    Comcast Business
    No answers on this topic
    Support Rating
    Motorola Solutions
    We had few problem using the product and the support were great, we had major lost on our VMware infrastructure and support was there to help.They are very well training and good on follow up on tickets
    Incentivized
    Read full review
    Comcast Business
    No answers on this topic
    Alternatives Considered
    Motorola Solutions
    Avigilon Control Center (ACC) offered us something we did not
    have in Verkada, Meraki, and some of the lesser-known products we were
    investigating. ACC offered us a
    consolidation that would allow the use of most of our current door access and
    video cameras already in place.
    Additionally, their cloud-based features were also quite well received
    by our management and HR teams who have taken advantage of their ease of use
    and ability to use the products from a computer or even their smartphones.
    Incentivized
    Read full review
    Comcast Business
    The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.
    Incentivized
    Read full review
    Return on Investment
    Motorola Solutions
    • Ease of Use.
    • Consolidation.
    • Management.
    Incentivized
    Read full review
    Comcast Business
    • ROI was great. No additional equipment needed to provide WiFi.
    • Bandwidth cost is great.
    Incentivized
    Read full review
    ScreenShots