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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AVI-SPL

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.N/A

    XPLM

    N/AN/AXPLM, headquartered in Dresden, offers PLM and CAD integration solutions. Their portfolio consists of a reliable integration platform combined with customised extensions,which allows for solutions for almost every application. XPLM customers include large international companies in the automotive, mechanical and plant engineering, electrical engineering, chemicals, pharmaceuticals and aerospace industries.N/A
    Pricing
    AVI-SPLXPLM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AVI-SPLXPLM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    User Ratings
    AVI-SPLXPLM
    Likelihood to Recommend
    8.8
    (184 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (7 ratings)
    -
    (0 ratings)
    Availability
    3.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    3.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (175 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (6 ratings)
    -
    (0 ratings)
    Configurability
    3.9
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.5
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    AVI-SPLXPLM
    Likelihood to Recommend
    AVI-SPL LLC
    They provide great service, installation and support. When I need help with anything, I can call them and have a discussion. If service or installation is needed, I can count on them to provide the highest quality technicians to get the jobs done correctly. Box sales are quick, easy and correct
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Pros
    AVI-SPL LLC
    • The desk mics are a game changer. They can be moved closer to the presenter so that there is never a missed word!
    • The camera quality is great! It's important to us to look professional to others outside of the company and this technology helps with that.
    • The quick response time on technical issues. Yes, there is always a wait time to have a tech come out. But it also goes to show they stay busy because they are in high demand! Every tech from the installation to software issues that have came to the office are very informative about the software and incredibly nice, which is appreciated more than you know.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Cons
    AVI-SPL LLC
    • The wait time for the components has been very long.
    • Some of the components agreed upon in the original contract have been discontinued so parts are changing.
    • Because of parts being discontinued, we will now have a controller that is no longer removable from the wall.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Likelihood to Renew
    AVI-SPL LLC
    They are a great company to work with overall, but there is always room for improvement. We have had incredibly positive experiences with our main sales rep for any and all purchases. The installation team in southwest VA is lacking and lead to quite a lot of issues on a large scale project last year.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Usability
    AVI-SPL LLC
    They had us replace the PC three times stating that the PSU was not strong enough to power the USB bus. The last PC had a 1500w PSU. The USB devices kept not working because they had too many USB devices connected. We had to hire another company to come out and fix this mistake as well. They redesigned the solution to get the features that we requested from the beginning and something that would work correctly
    Incentivized
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    XPLM Solution GmbH
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    Reliability and Availability
    AVI-SPL LLC
    AVI-SPL always availability. I have no issue
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Performance
    AVI-SPL LLC
    There was been no downtime in using AVISPL.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Support Rating
    AVI-SPL LLC
    Yes, when we had support for one of our lecture halls for a few months, we maximized our use of the support help desk. They were always responsive and also willing to teach me their solutions as they fixed systems.
    Incentivized
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    XPLM Solution GmbH
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    In-Person Training
    AVI-SPL LLC
    SPL-AVI covers all the questions when asked. Excellent demo on how to use the system in our community.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Online Training
    AVI-SPL LLC
    The representatives I worked with were patient and very well versed in working with my team to ensure we are aware of all aspects.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Implementation Rating
    AVI-SPL LLC
    Given a caveat that this project had major changes to overcome, I would say AVI-SPL did about as well as any large installer out there could do under the circumstances.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Alternatives Considered
    AVI-SPL LLC
    We've gone through a few AV partners since developing our AV program. We started with a small local shop, but they didn't have the expertise as we scaled. We moved to a larger local shop, but they struggled to provide support and I don't believe their designs were optimal. Our third go-round with a national firm seemed fine at first, but eventually they too were unable to provide the level of support we needed. So far, AVI-SPL has been getting us taken care of.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Contract Terms and Pricing Model
    AVI-SPL LLC
    All is good
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Scalability
    AVI-SPL LLC
    The system was not scalable with the hardware they ordered
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Professional Services
    AVI-SPL LLC
    I would consider inside sales as a professional service. My experience with AVI-SPL and Amanda Laraia has been second to none.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    Return on Investment
    AVI-SPL LLC
    • With the products they supplied, I was better able to present the information to my clients.
    • Based on the conference room size, they help determine the best projector that would optimize the viewing for the clients in the room.
    • This had a positive impact as I was more effectively able to communicate the information to my clients in an engaging manner.
    Incentivized
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    XPLM Solution GmbH
    No answers on this topic
    ScreenShots

    AVI-SPL Screenshots

    Screenshot of AVI-SPL Symphony mobile appScreenshot of AVI-SPL meeting room reference designsScreenshot of AVI-SPL meeting and collaboration solutionsScreenshot of AVI-SPL Symphony benefitsScreenshot of AVI-SPL services