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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AVI-SPL

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.N/A
    Pricing
    AVI-SPL
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    AVI-SPL
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Community Pulse
    AVI-SPL
    Considered Both Products
    AVI-SPL LLC
    Chose AVI-SPL
    I have use plenty of other A/V companies in the past. They all have they pros and cons. AVI-SPL has consistently proven they can get the job done on time, within budget, and the type of quality I need and expect. AVI-SPL's service department has been able to keep our rooms …
    Incentivized
    Chose AVI-SPL
    We have originally selected the end video and touchscreen solution by which we have moved back to integration partner like AVI-SPL and few other audio video integration solution partners and finally proceeded with AVI-SPL for our solution. They are preferred and top vendor from …
    Incentivized
    Chose AVI-SPL
    When it comes to collaboration, AVI SPL has the partnerships to do it all.
    Incentivized
    Chose AVI-SPL
    None. Only AVI-SPL.
    Incentivized
    Chose AVI-SPL
    I used AVI-SPL in a different way so I wouldn't compare them, but AVI-SPL has been a good vendor.
    Incentivized
    Chose AVI-SPL
    AVI-SPL has provided Cisco Room systems for our conference rooms. They are an integrator for use, not the actual product.
    WE have decided to move solely to Cisco Room systems as it gives the best overall options, and BYOD is not needed, but it is supported if the need arises.
    Incentivized
    Chose AVI-SPL
    More price competitive, Deeper Bench/resource pool
    Incentivized
    Chose AVI-SPL
    Haven't used other products other than Panasonic and Epson projectors from AVI-SPL.
    Incentivized
    Chose AVI-SPL
    We went from installing our own rooms with Monitors and computers to using AVI-SPL to install the Teams rooms. We have not used or evaluated another vendor for this.
    Incentivized
    Chose AVI-SPL
    AVI-SPL can be a bit higher, but they are able to help with more technical support in building solutions better than others. They are slightly more expensive, but it can be worth it in the long run.
    Incentivized
    Chose AVI-SPL
    Selected AVI-SPL due to state contract and experiences with other AV installers/programmers/etc.
    Incentivized
    Chose AVI-SPL
    We also received a bid from Diversified. They were far out of budget and did not provide a reasonable solution.
    Incentivized
    Chose AVI-SPL
    AVI-SPL distinguished themselves by not only providing a proposal, but they analyzed what we needed and provided some alternatives based on budget and product availability. Knowing what equipment would and would not be available in our timeline was very helpful.
    Incentivized
    Chose AVI-SPL
    In my experience, AVI-SPL is a leading provider of audiovisual solutions. Pricing is fair.
    Incentivized
    Chose AVI-SPL
    AVI-SPL helped us replace our dated poly systems with simpler, more flexible ones
    Incentivized
    Chose AVI-SPL
    AVISPL blows their competitors away with their fast turn arounds and customer service. John Debick is a true asset to AVISPL and has gained 10+ years of my business because of his knowledge and responsiveness. I can't thank him enough for helping my business grow.
    Incentivized
    Chose AVI-SPL
    They installed this system for us!
    Incentivized
    Chose AVI-SPL
    I have not used another conference room vendor to compare nor other equipment.
    Incentivized
    Chose AVI-SPL
    N/A
    Incentivized
    Chose AVI-SPL
    AVI-SPL was the primary integrator already when I came to work here.
    Incentivized
    Chose AVI-SPL
    We've gone through a few AV partners since developing our AV program. We started with a small local shop, but they didn't have the expertise as we scaled. We moved to a larger local shop, but they struggled to provide support and I don't believe their designs were optimal. Our …
    Incentivized
    Chose AVI-SPL
    faster resolve times
    Incentivized
    Chose AVI-SPL
    AVISPL stacks up fairly against its competitors. They have excellent pricing power but I would say they fall short in their flexibility and agility. Being such a large organization, I feel like they do not always accommodate our needs on smaller projects because their team has …
    Incentivized
    Chose AVI-SPL
    We felt that AVI-SPL's solution was better suited to our needs and provided a more modern interface.
    Incentivized
    Chose AVI-SPL
    AVI helps further integrate teams into our environment.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    AVI-SPL
    Likelihood to Recommend
    8.8
    (184 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    Usability
    7.4
    (7 ratings)
    Availability
    3.9
    (2 ratings)
    Performance
    3.5
    (2 ratings)
    Support Rating
    7.8
    (175 ratings)
    In-Person Training
    10.0
    (1 ratings)
    Implementation Rating
    6.0
    (6 ratings)
    Configurability
    3.9
    (2 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    Product Scalability
    3.5
    (2 ratings)
    Professional Services
    8.6
    (2 ratings)
    Vendor post-sale
    8.7
    (3 ratings)
    Vendor pre-sale
    9.5
    (3 ratings)
    User Testimonials
    AVI-SPL
    Likelihood to Recommend
    AVI-SPL LLC
    They provide great service, installation and support. When I need help with anything, I can call them and have a discussion. If service or installation is needed, I can count on them to provide the highest quality technicians to get the jobs done correctly. Box sales are quick, easy and correct
    Incentivized
    Read full review
    Pros
    AVI-SPL LLC
    • The desk mics are a game changer. They can be moved closer to the presenter so that there is never a missed word!
    • The camera quality is great! It's important to us to look professional to others outside of the company and this technology helps with that.
    • The quick response time on technical issues. Yes, there is always a wait time to have a tech come out. But it also goes to show they stay busy because they are in high demand! Every tech from the installation to software issues that have came to the office are very informative about the software and incredibly nice, which is appreciated more than you know.
    Incentivized
    Read full review
    Cons
    AVI-SPL LLC
    • The wait time for the components has been very long.
    • Some of the components agreed upon in the original contract have been discontinued so parts are changing.
    • Because of parts being discontinued, we will now have a controller that is no longer removable from the wall.
    Incentivized
    Read full review
    Likelihood to Renew
    AVI-SPL LLC
    They are a great company to work with overall, but there is always room for improvement. We have had incredibly positive experiences with our main sales rep for any and all purchases. The installation team in southwest VA is lacking and lead to quite a lot of issues on a large scale project last year.
    Incentivized
    Read full review
    Usability
    AVI-SPL LLC
    They had us replace the PC three times stating that the PSU was not strong enough to power the USB bus. The last PC had a 1500w PSU. The USB devices kept not working because they had too many USB devices connected. We had to hire another company to come out and fix this mistake as well. They redesigned the solution to get the features that we requested from the beginning and something that would work correctly
    Incentivized
    Read full review
    Reliability and Availability
    AVI-SPL LLC
    AVI-SPL always availability. I have no issue
    Incentivized
    Read full review
    Performance
    AVI-SPL LLC
    There was been no downtime in using AVISPL.
    Incentivized
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    Support Rating
    AVI-SPL LLC
    Yes, when we had support for one of our lecture halls for a few months, we maximized our use of the support help desk. They were always responsive and also willing to teach me their solutions as they fixed systems.
    Incentivized
    Read full review
    In-Person Training
    AVI-SPL LLC
    SPL-AVI covers all the questions when asked. Excellent demo on how to use the system in our community.
    Incentivized
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    Online Training
    AVI-SPL LLC
    The representatives I worked with were patient and very well versed in working with my team to ensure we are aware of all aspects.
    Incentivized
    Read full review
    Implementation Rating
    AVI-SPL LLC
    Given a caveat that this project had major changes to overcome, I would say AVI-SPL did about as well as any large installer out there could do under the circumstances.
    Incentivized
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    Alternatives Considered
    AVI-SPL LLC
    We've gone through a few AV partners since developing our AV program. We started with a small local shop, but they didn't have the expertise as we scaled. We moved to a larger local shop, but they struggled to provide support and I don't believe their designs were optimal. Our third go-round with a national firm seemed fine at first, but eventually they too were unable to provide the level of support we needed. So far, AVI-SPL has been getting us taken care of.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    AVI-SPL LLC
    All is good
    Incentivized
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    Scalability
    AVI-SPL LLC
    The system was not scalable with the hardware they ordered
    Incentivized
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    Professional Services
    AVI-SPL LLC
    I would consider inside sales as a professional service. My experience with AVI-SPL and Amanda Laraia has been second to none.
    Incentivized
    Read full review
    Return on Investment
    AVI-SPL LLC
    • With the products they supplied, I was better able to present the information to my clients.
    • Based on the conference room size, they help determine the best projector that would optimize the viewing for the clients in the room.
    • This had a positive impact as I was more effectively able to communicate the information to my clients in an engaging manner.
    Incentivized
    Read full review
    ScreenShots

    AVI-SPL Screenshots

    Screenshot of AVI-SPL Symphony mobile appScreenshot of AVI-SPL meeting room reference designsScreenshot of AVI-SPL meeting and collaboration solutionsScreenshot of AVI-SPL Symphony benefitsScreenshot of AVI-SPL services