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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Auvik

    Score9.9 out of 10
    N/AAuvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A

    Pulseway

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    AuvikPulseway
    Editions & Modules
    No answers on this topic
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    AuvikPulseway
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.No hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    AuvikPulseway
    Considered Both Products
    Auvik Networks Inc.
    Chose Auvik
    Auvik does a better job of visually giving a representation of how items are connected in the network. Also, the alerts are fast and detailed, which allows fast response to issues when they arise. There are many SNMP details already in Auvik and they have the ability to monitor …
    Incentivized
    Chose Auvik
    Auvik outperforms all other monitoring services that we've tried.
    Incentivized
    Pulseway
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    113 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    92 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    114 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    76 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    92 Answers
    No answers on this topic
    Features
    AuvikPulseway
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Auvik and Pulseway
    Feature
    Auvik
    7.9
    106 Ratings
    4% below category average
    Pulseway
    -
    Ratings
    Automated network device discovery9.6105 Ratings00 Ratings
    Network monitoring8.8106 Ratings00 Ratings
    Baseline threshold calculation7.883 Ratings00 Ratings
    Alerts8.6105 Ratings00 Ratings
    Network capacity planning7.683 Ratings00 Ratings
    Packet capture analysis7.065 Ratings00 Ratings
    Network mapping8.4104 Ratings00 Ratings
    Customizable reports5.678 Ratings00 Ratings
    Wireless infrastructure monitoring7.485 Ratings00 Ratings
    Hardware health monitoring8.296 Ratings00 Ratings
    Best Alternatives
    AuvikPulseway
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9.3 out of 10
    Cisco Meraki Dashboard
    Score9.3 out of 10
    Enterprises
    Nmap
    Score10 out of 10
    Cisco Prime LAN Management (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AuvikPulseway
    Likelihood to Recommend
    8.3
    (118 ratings)
    8.0
    (12 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (1 ratings)
    10.0
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (4 ratings)
    9.6
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AuvikPulseway
    Likelihood to Recommend
    Auvik Networks Inc.
    Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
    Incentivized
    Read full review
    Pulseway
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
    Incentivized
    Read full review
    Pros
    Auvik Networks Inc.
    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Incentivized
    Read full review
    Pulseway
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    Auvik Networks Inc.
    • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
    • Better global settings that can be pushed to multiple client organizations
    • Security groups/RBAC for user permissions across multiple clients
    • Ability to change the URL
    Incentivized
    Read full review
    Pulseway
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Auvik Networks Inc.
    Because it's an amazing product.
    Incentivized
    Read full review
    Pulseway
    No answers on this topic
    Usability
    Auvik Networks Inc.
    The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
    Incentivized
    Read full review
    Pulseway
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Reliability and Availability
    Auvik Networks Inc.
    We have never had a major outage or impact that was noticeable.
    Incentivized
    Read full review
    Pulseway
    No answers on this topic
    Performance
    Auvik Networks Inc.
    Pages can be slow to load on larger sites but tends to be fine for most clients.
    Incentivized
    Read full review
    Pulseway
    No answers on this topic
    Support Rating
    Auvik Networks Inc.
    Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
    Incentivized
    Read full review
    Pulseway
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Alternatives Considered
    Auvik Networks Inc.
    Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
    Read full review
    Pulseway
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Scalability
    Auvik Networks Inc.
    Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
    Incentivized
    Read full review
    Pulseway
    No answers on this topic
    Return on Investment
    Auvik Networks Inc.
    • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
    Incentivized
    Read full review
    Pulseway
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    Auvik Screenshots

    Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report