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AutoLink vs. Guidewire ClaimCenter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AutoLink

    Score9 out of 10
    N/AAutoLink is a claims management system specifically for accident and collision claims from AutoClaims Direct in California, with industry specific features for managing collision repair centers and auto parts suppliers.N/A

    Guidewire ClaimCenter

    Score9 out of 10
    N/AGuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims.N/A
    Pricing
    AutoLinkGuidewire ClaimCenter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AutoLinkGuidewire ClaimCenter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    AutoLinkGuidewire ClaimCenter
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AutoLinkGuidewire ClaimCenter
    Likelihood to Recommend
    AutoClaims Direct
    No answers on this topic
    Guidewire Software
    ClaimCenter is well suited for any size insurance company, as it is easy to use, is intuitive in navigating through the screens, and helps keep adjusters and managers on top of respective claims inventories via the ability to create and assign "activities".
    Incentivized
    Read full review
    Pros
    AutoClaims Direct
    No answers on this topic
    Guidewire Software
    • Creates an efficient workflow
    • Intuitive interface simplifies training and mitigates some mistakes
    Incentivized
    Read full review
    Cons
    AutoClaims Direct
    No answers on this topic
    Guidewire Software
    • Challenging and complex integration with other systems
    • Anticipating more support from core implementation for a seamless end-to-end flow
    Read full review
    Support Rating
    AutoClaims Direct
    No answers on this topic
    Guidewire Software
    Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved.
    Incentivized
    Read full review
    Alternatives Considered
    AutoClaims Direct
    No answers on this topic
    Guidewire Software
    We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.
    Incentivized
    Read full review
    Return on Investment
    AutoClaims Direct
    No answers on this topic
    Guidewire Software
    • ROI is still under assessment
    Read full review
    ScreenShots