Authenticator App vs. Passly by ID Agent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Authenticator App
Score 9.0 out of 10
N/A
N/AN/A
Passly by ID Agent
Score 2.3 out of 10
N/A
Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
Pricing
Authenticator AppPassly by ID Agent
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Authenticator AppPassly by ID Agent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Authenticator AppPassly by ID Agent
Features
Authenticator AppPassly by ID Agent
Identity Management
Comparison of Identity Management features of Product A and Product B
Authenticator App
-
Ratings
Passly by ID Agent
6.8
Ratings
17% below category average
ID-Management Access Control00 Ratings9.20 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.60 Ratings
Multi-Factor Authentication00 Ratings1.00 Ratings
Password Management00 Ratings9.90 Ratings
Account Provisioning and De-provisioning00 Ratings1.00 Ratings
ID Management Workflow Automation00 Ratings10.00 Ratings
Best Alternatives
Authenticator AppPassly by ID Agent
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Cisco Duo
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User Ratings
Authenticator AppPassly by ID Agent
Likelihood to Recommend
-
(0 ratings)
1.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.1
(0 ratings)
User Testimonials
Authenticator AppPassly by ID Agent
Likelihood to Recommend
Users feel safer knowing that even if someone gets the password, but they can't access the accounts without the code on phone, and sometimes if no networks also with dynamically changing pin it also helps to sign in to the account without issues. Push notification also would be a great design so users can easily access it.
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From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.
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Pros
  • Fast and Convenient Two-Factor Authentication
  • Supports Multiple Accounts and Easy Management
  • Works offline great for traveling or spotty signal areas
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  • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
  • AuthAnvil applications are easy for the end-user to install.
  • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
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Cons
  • While changing phones some times all accounts will gone
  • Need improvement on UI and notification
  • Sometimes APP biometrics are not responding quickly
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  • Web interfaces are relatively complex, not entirely ready for end-users
  • Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
  • It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)
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Usability
The app makes it pretty straightforward to add accounts by scanning QR codes or entering setup keys manually. Even if you’re not super tech-savvy, the initial setup is usually smooth. Once set up, I can quickly open the app and get the 2FA codes I need without any delays or complications. The codes refresh automatically and are easy to copy over.
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Simplicity of use combined with price and low system resources.
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Support Rating
No answers on this topic
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
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Alternatives Considered
Free and simple to use, no extra gadgets needed.


Quick codes generate instantly, and I don’t need a signal or internet.


Secure enough, much safer than SMS, and I’m in control since the codes live only on my device.


Supports tons of accounts I can manage my bank, work tools, social media, and more all in one place.


Overall, it felt like the best mix of convenience, security, and cost. Plus, it just works no fuss, no extra gear, just me and my phone.
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We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.
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Return on Investment
  • It will reduce risk of data leaks
  • Remote worker it will helps to login without issues
  • Providing access to Business tool from anywhere
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  • Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
  • AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.
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ScreenShots