TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atos Unify OpenScape Business

    Score2.3 out of 10
    N/AOpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A

    Cisco IP Phones

    Score6.8 out of 10
    N/ACisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
    Pricing
    Atos Unify OpenScape BusinessCisco IP Phones
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atos Unify OpenScape BusinessCisco IP Phones
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Atos Unify OpenScape BusinessCisco IP Phones
    Considered Both Products
    Atos
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    64 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    63 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    53 Answers
    Features
    Atos Unify OpenScape BusinessCisco IP Phones
    Cloud PBX
    Comparison of Cloud PBX features of Atos Unify OpenScape Business and Cisco IP Phones
    Feature
    Atos Unify OpenScape Business
    9.2
    1 Ratings
    14% above category average
    Cisco IP Phones
    -
    Ratings
    Hosted PBX9.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings00 Ratings
    User templates10.01 Ratings00 Ratings
    Call reports9.01 Ratings00 Ratings
    Directory of employee names9.01 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Atos Unify OpenScape Business and Cisco IP Phones
    Feature
    Atos Unify OpenScape Business
    9.2
    1 Ratings
    9% above category average
    Cisco IP Phones
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording8.01 Ratings00 Ratings
    Call park9.01 Ratings00 Ratings
    Call screening10.01 Ratings00 Ratings
    Message alerts10.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Atos Unify OpenScape Business and Cisco IP Phones
    Feature
    Atos Unify OpenScape Business
    9.8
    1 Ratings
    21% above category average
    Cisco IP Phones
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing9.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Atos Unify OpenScape Business and Cisco IP Phones
    Feature
    Atos Unify OpenScape Business
    9.0
    1 Ratings
    13% above category average
    Cisco IP Phones
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Best Alternatives
    Atos Unify OpenScape BusinessCisco IP Phones
    Small Businesses
    Zoom Phone
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Polycom Trio
    Score9.1 out of 10
    Enterprises
    Google Voice
    Score7.8 out of 10
    Cisco Unified IP Phone 6900 Series
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atos Unify OpenScape BusinessCisco IP Phones
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.6
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (45 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Atos Unify OpenScape BusinessCisco IP Phones
    Likelihood to Recommend
    Atos
    From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
    Incentivized
    Read full review
    Cisco
    We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
    Read full review
    Pros
    Atos
    • Resilience.
    • Work from anywhere.
    • Easier to use and administrate.
    • Accommodates many environments.
    Incentivized
    Read full review
    Cisco
    • Vibrant display
    • Retains mute functionality between headset and speakerphone
    • Consistent and incredibly clear audio
    • Energy saving mode, during nighttime hours
    • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
    • Variety of customizable ringtones
    • Supports up to 10 lines, if needed
    • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
    Incentivized
    Read full review
    Cons
    Atos
    No answers on this topic
    Cisco
    • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
    • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
    Read full review
    Likelihood to Renew
    Atos
    No answers on this topic
    Cisco
    i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
    Incentivized
    Read full review
    Usability
    Atos
    No answers on this topic
    Cisco
    Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
    Read full review
    Support Rating
    Atos
    No answers on this topic
    Cisco
    Cisco IP Phones support have met our business time to resolution, leading us to very low downtime, and allowed us to interact with our customers quicker and better and provide us with an adequate ROI. Cisco support has been within established SLA and the quality of support has been high leading to a high % of first touch resolutions.
    Incentivized
    Read full review
    Implementation Rating
    Atos
    No answers on this topic
    Cisco
    It's complex to set up but with the help of New Era we were able to do it quickly and efficiently
    Incentivized
    Read full review
    Alternatives Considered
    Atos
    Holds more than its own against the competition and consistently keeps this over time.
    Incentivized
    Read full review
    Cisco
    The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
    Incentivized
    Read full review
    Return on Investment
    Atos
    • Overall controllable fixed license costs.
    • Flexible license model in customer control.
    Incentivized
    Read full review
    Cisco
    • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
    • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
    • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
    Incentivized
    Read full review
    ScreenShots

    Cisco IP Phones Screenshots

    Screenshot of Cisco IP Phone 8865 with One KEM, CharcoalProduct screenshotScreenshot of Cisco IP Phone 8800 Series Desk Family, charcoalScreenshot of Cisco IP Phone 8800 Series Desk Family, whiteScreenshot of Cisco IP Phone 8865 with IP 8800 Key Expansion Module, whiteScreenshot of Cisco IP Phone 8865 with IP 8800 Key Expansion Module, white