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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.2 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Tricentis qTest

    Score9 out of 10
    N/ATricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

    $1,200

    per year per user

    Pricing
    Atlassian JiraTricentis qTest
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraTricentis qTest
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraTricentis qTest
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    It's ability to handle issue management and ticket.

    Incentivized
    Tricentis
    Chose Tricentis qTest
    I have used HP AlM, Redmine , ADO in past and I loved qTest for its ability to integrate with CI tool , automation frameworks and Jira.
    Incentivized
    Chose Tricentis qTest
    As I am not the actual decision maker of which tool to purchase. I have always liked the Tricentis qTest tool. Decision has been made by the top management, The tool has proven is value and for the Same reason it is still being used.
    Incentivized
    Chose Tricentis qTest
    All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, …
    Incentivized
    Chose Tricentis qTest
    Tricentis is easy to use and user friendly. Less time consuming with lot of good utilities. And for better test management. qTest also stacks up better than the above tools due to its efficiency, test case interface and test execution interface. Excellent comments area and …
    Incentivized
    Chose Tricentis qTest
    - It was not our decision to use qTest as a tool, as this was a management decision.
    - Since I have used many Test Management Tools I can compare for e.g
    The Reporting and Statistics in qTest is very impressive.
    Incentivized
    Chose Tricentis qTest
    I have worked on Jira, but i found it more difficult interface to handle. It was not user friendly. The defect management was also not impressive. qTest experience actually helped me to take decision while evaluating.
    Incentivized
    Chose Tricentis qTest
    Tricentis was better suited to our processes, tools integration and migration of data from our prior tool set.
    Incentivized
    Chose Tricentis qTest
    Still evaluating. TestRail seems to be a far better solution but we need to solve migration issues.
    Incentivized
    Chose Tricentis qTest
    Tricentis qTest provides a neater package, with easier test execution and better integration with our other tools.
    Incentivized
    Chose Tricentis qTest
    Prior to qTest, the teams were using TestLink.
    Incentivized
    Chose Tricentis qTest
    The main tool we compared to Tricentis qTest Explorer was the "Steps Recorder" that comes with Windows. We selected Tricentis qTest Explorer because, at least at the time, Steps Recorder would sometimes skip recording arbitrary steps, which didn't meet our needs.
    Incentivized
    Chose Tricentis qTest
    Didn’t have the same ease of use for us and didn’t integrate as well into our test process.
    Incentivized
    Chose Tricentis qTest
    None of our previous tools we listed in the available drop-down options. We had previously used Spira Test and Xray as our test repositories. We are currently evaluating Test Rail, Zephyr, PractiTest, and others.

    From an organizational perspective, qTest is better than Xray as …
    Incentivized
    Chose Tricentis qTest
    We felt like for the feature set and due to the fact it was mid-range on the cost, it was a good choice. It also has some other plugins which we plan to utilize at some point like Tosca.
    Incentivized
    Chose Tricentis qTest
    We found that Tricentis qTest and TestRail have some similarities, but the main problem was that we needed to use an existing shared instance of TestRail, and we discovered that there was no easy way to prevent users of other projects from editing or even accidentally deleting …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    74%
    Would buy again
    23 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    89 Answers
    80%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    98 Answers
    90%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    51 Answers
    75%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    70 Answers
    88%
    Implementation went as expected
    23 Answers
    Features
    Atlassian JiraTricentis qTest
    Project Management
    Comparison of Project Management features of Atlassian Jira and Tricentis qTest
    Feature
    Atlassian Jira
    9.5
    3 Ratings
    22% above category average
    Tricentis qTest
    -
    Ratings
    Task Management9.73 Ratings00 Ratings
    Resource Management9.43 Ratings00 Ratings
    Gantt Charts9.32 Ratings00 Ratings
    Scheduling10.02 Ratings00 Ratings
    Workflow Automation10.02 Ratings00 Ratings
    Team Collaboration10.03 Ratings00 Ratings
    Support for Agile Methodology8.73 Ratings00 Ratings
    Support for Waterfall Methodology9.02 Ratings00 Ratings
    Document Management8.93 Ratings00 Ratings
    Email integration9.53 Ratings00 Ratings
    Mobile Access9.03 Ratings00 Ratings
    Timesheet Tracking10.03 Ratings00 Ratings
    Change request and Case Management10.03 Ratings00 Ratings
    Budget and Expense Management9.32 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Tricentis qTest
    Feature
    Atlassian Jira
    9.9
    2 Ratings
    27% above category average
    Tricentis qTest
    -
    Ratings
    Quotes/estimates9.72 Ratings00 Ratings
    Invoicing9.72 Ratings00 Ratings
    Project & financial reporting10.02 Ratings00 Ratings
    Integration with accounting software10.02 Ratings00 Ratings
    Test Management
    Comparison of Test Management features of Atlassian Jira and Tricentis qTest
    Feature
    Atlassian Jira
    -
    Ratings
    Tricentis qTest
    7.5
    27 Ratings
    7% below category average
    Centralized test management00 Ratings7.426 Ratings
    Manage test hosts and schedules00 Ratings7.223 Ratings
    Map tests to user stories00 Ratings7.68 Ratings
    Test execution reporting00 Ratings7.426 Ratings
    Defect management00 Ratings7.922 Ratings
    Best Alternatives
    Atlassian JiraTricentis qTest
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraTricentis qTest
    Likelihood to Recommend
    9.7
    (190 ratings)
    8.1
    (29 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    6.0
    (2 ratings)
    Usability
    9.4
    (31 ratings)
    8.0
    (1 ratings)
    Availability
    5.3
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (23 ratings)
    1.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    Ease of integration
    7.7
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraTricentis qTest
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Tricentis
    Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Tricentis
    • As a fresher, when I started using qTest it was very handy and easy to understand.
    • It helps us trace the test cases that are used to test the quality in a single location
    • The main thing is its integration with JIRA as soon as we create a ticket we would be getting all the requirements in the qTest so it became easy for me
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Tricentis
    • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
    • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Tricentis
    This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Tricentis
    qTest is actually intuitive and user-friendly, despite my other scathing review aspects
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Tricentis
    The actual answer is 0. I have never experienced worse support, whether personal or professional
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Tricentis
    Again, supporting documentation could have been a lot better
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Tricentis
    All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Return on Investment
    Atlassian
    • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
    • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
    • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
    Incentivized
    Read full review
    Tricentis
    • In comparison to other Testing tools, Tricentis qTest was the most expensive.
    • We were able to quickly bring international users up to speed on how to use the tool.
    • The ability to clone a project rather than create a new one from scratch was a valuable time saver.
    Incentivized
    Read full review
    ScreenShots

    Tricentis qTest Screenshots

    Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards