Atlassian Jira vs. Rally Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Rally Software
Score 6.8 out of 10
N/A
Rally Software headquartered in Boulder, Colorado developed the Rally agile software development / ALM platform which was acquired by CA Technologies and rebranded as CA Agile Central. After CA's acquisition by Broadcom the software was once again rebranded as Rally.N/A
Pricing
Atlassian JiraRally Software
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraRally Software
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraRally Software
Features
Atlassian JiraRally Software
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
9.5
Ratings
22% above category average
Rally Software
-
Ratings
Task Management9.70 Ratings00 Ratings
Resource Management9.40 Ratings00 Ratings
Gantt Charts9.30 Ratings00 Ratings
Scheduling10.00 Ratings00 Ratings
Workflow Automation10.00 Ratings00 Ratings
Team Collaboration10.00 Ratings00 Ratings
Support for Agile Methodology8.70 Ratings00 Ratings
Support for Waterfall Methodology9.00 Ratings00 Ratings
Document Management8.90 Ratings00 Ratings
Email integration9.50 Ratings00 Ratings
Mobile Access9.00 Ratings00 Ratings
Timesheet Tracking10.00 Ratings00 Ratings
Change request and Case Management10.00 Ratings00 Ratings
Budget and Expense Management9.30 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
9.8
Ratings
26% above category average
Rally Software
-
Ratings
Quotes/estimates9.70 Ratings00 Ratings
Invoicing9.70 Ratings00 Ratings
Project & financial reporting10.00 Ratings00 Ratings
Integration with accounting software10.00 Ratings00 Ratings
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Atlassian JiraRally Software
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InEight
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Score 8.3 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.9 out of 10
Enterprises
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Score 8.3 out of 10
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Score 9.9 out of 10
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User Ratings
Atlassian JiraRally Software
Likelihood to Recommend
9.6
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.0
(0 ratings)
Usability
9.4
(0 ratings)
7.6
(0 ratings)
Availability
5.3
(0 ratings)
10.0
(0 ratings)
Performance
8.0
(0 ratings)
7.0
(0 ratings)
Support Rating
8.8
(0 ratings)
5.7
(0 ratings)
Online Training
8.0
(0 ratings)
7.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
7.0
(0 ratings)
Ease of integration
7.7
(0 ratings)
7.0
(0 ratings)
User Testimonials
Atlassian JiraRally Software
Likelihood to Recommend
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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If your organisation is planning to adopt Scaled Agile Framework Methodology (SAFe) without being worried about cost, CA Agile Central is one of the best tools. Here, you can look at various release trains and how that then flows up to the overall program budget. You can look holistically across all the release trains with minimal effort and have it flow up to the program office’s budget. It also helps by easily maintaining backlogs and integrating more seamlessly into software developers releases, iterations, and features. It has no conformance issue as it supports almost all the browsers like IE from version 8.0, Firefox from 3.6 and the newest versions of Chrome (from 6.0) and Safari (from 4.0).
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Pros
  • As a developer, it is easy to create, track and manage tickets efficiently.
  • Customizable issue types (eg: Bug, Task, Story, Epic) allow teams to categorize and priorizate work.
  • Great text editor and markdown support for detailed issue descriptions.
  • Assign issues to team members, set due dates and define priorities.
  • Integration with Jenkins, GitHub and other CI/CD tools to automate builds and deployments.
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  • structuring teams separately in a clean way. You can add as much teams as you want, and guarantee each team's work would stay separate in browsing, graphs and analytics.
  • detailed menus and drop-downs listing of features - technically it covers all there is of agile aspects and some more
  • ability to set your email notifications on/off
  • ability to split user stories into the next iteration if work isn't done in the previous one - no need to duplicate your user story manually
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Cons
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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  • It is overly complicated in some views.
  • Project Filtering seems buggy. Pinning a project does not always seem to help. Seems to default back to previous projects.
  • Whereas it is great for project reporting, it is not nearly as easy as Jira for devs to use.
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Likelihood to Renew
JIRA is highly integrated into our organization. Nearly every department uses it, and many have multiple JIRA projects set up to track different types of work. We rolled out JIRA in a staged manner, but it continued to be adopted by more and more people and departments because it continues to show results. I expect we will continue to renew our JIRA license for years to come
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Assuming we were paying - right now my group gets it for free as the broader engineering organization pays for it. There would be switching costs. There would be pretty minimal data migration, but the biggest cost is getting people to learn a new tool and starting off on the right footing. Evaluation and identification of the right product is a big part of switching too
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Usability
Atlassian Jira is relatively easy to use, but there are several ways to configure it, which can make it more complicated if you configure it incorrectly. Keeping the customizations and complexity limited to being the project would be suggested to ensure you don't lose in-built Atlassian Jira features, then change the configuration as you find things aren't meeting your exact needs.
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Great UI, recent refresh was terrific. Great graphs and metrics, inline editing for updates, and a multitude of views on sprint progress make for a great team collaboration experience. There is also an active community and forums so that if you do need help, it is readily available
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Reliability and Availability
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Don’t recall ever being unavailable.
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Performance
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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The screens render relatively quickly but many actions that you would expect to require a single click require multiple clicks and pop-up windows. The extra windows and clicks make the product feel ponderous.
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Support Rating
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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I've had to use support only one time and my issue was eventually resolved but not because of my ticket--because others complained about the functionality taken away so they brought it back. My ticket was never answered or addressed. So I can't really say much for the support factor for Rally.
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In-Person Training
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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No answers on this topic
Online Training
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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It more or less confirmed that we are using it the way they had in mind. We were hoping for a epiphany in terms of how we could use it better.

They also want to be a go to source for agile processes and have an online resource center. It’s not that great but had a couple of nuggets. It hasn’t really helped us too much and we are not too far off from the classical interpretation of agile.

I would recommend training, in particular for organizations that multiple on-going projects. The product seems optimized for larger, more complex teams and getting proper training on how to configure, administer and use the system would be beneficial
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Implementation Rating
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Implementation of RALLY services and program satisfaction among various group,... 1) Dev Outcomes: How were our resiliencies, development, learning & practitioners “make them do the work,” but that they ask you to do it “in a way like before. 2) The Ops group: Just wish to make sure any change won't break current production envirements All the stake holders has to be on the same page
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Alternatives Considered
Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen cases where companies choose to use either one or the other, but I haven't met an actual case of a company using both.
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Rally and Asana have comparable features and are both valuable project management tools, but Asana's user interface is well-organized and highly intuitive. It's easy to add tasks and collaborators, edit due dates, indicate progress on tasks, close out projects, etc. However, Rally's interface is somewhat cluttered and difficult to navigate. My team ended up choosing Asana over Rally due to these concerns.
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Scalability
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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No answers on this topic
Return on Investment
  • JIRA has increased the teams' productivity and efficiency; the sprint timelines have improved by 15-20%.
  • JIRA's integration with tools like Bitbucket and Confluence has improved functional collaboration, leading to faster decision-making and issue resolution by approximately 10-15%.
  • Additional functionality requires additional third-party plugins, which require additional costs; the requirements of these plugins increase the costs by approximately 15%.
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  • Moving from Waterfall to Scrum or Kanban has been a big win for us. The adaptability and customization of CA Agile Central has aided in our success.
  • Agile methodologies and CA Agile Central has made it easier to integrate business product owners into an agile team.
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ScreenShots