Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Jira Work Management
Score 8.3 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.
$0
Pricing
Atlassian Jira
Jira Work Management
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Free
$0
Starter - Monthly
$7.53
per month per user
Premium - Monthly
$13.53
per month per user
Starter - Annually
$22,500
per year User tier: 201-300
Premium - Annually
$40,500
per year User tier: 201-300
Enterprise
Contact Sales
Offerings
Pricing Offerings
Atlassian Jira
Jira Work Management
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Higher volume teams may qualify buyers for a discount.
—
More Pricing Information
Community Pulse
Atlassian Jira
Jira Work Management
Features
Atlassian Jira
Jira Work Management
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
9.5
Ratings
22% above category average
Jira Work Management
8.6
Ratings
12% above category average
Task Management
9.70 Ratings
9.40 Ratings
Resource Management
9.40 Ratings
8.90 Ratings
Gantt Charts
9.30 Ratings
7.30 Ratings
Scheduling
10.00 Ratings
8.70 Ratings
Workflow Automation
10.00 Ratings
9.00 Ratings
Team Collaboration
10.00 Ratings
9.40 Ratings
Support for Agile Methodology
8.80 Ratings
7.90 Ratings
Support for Waterfall Methodology
9.00 Ratings
8.60 Ratings
Document Management
8.90 Ratings
7.50 Ratings
Email integration
9.50 Ratings
8.40 Ratings
Mobile Access
9.10 Ratings
8.00 Ratings
Timesheet Tracking
10.00 Ratings
9.00 Ratings
Change request and Case Management
10.00 Ratings
9.00 Ratings
Budget and Expense Management
9.30 Ratings
9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.
JIRA is highly integrated into our organization. Nearly every department uses it, and many have multiple JIRA projects set up to track different types of work. We rolled out JIRA in a staged manner, but it continued to be adopted by more and more people and departments because it continues to show results. I expect we will continue to renew our JIRA license for years to come
Atlassian Jira is relatively easy to use, but there are several ways to configure it, which can make it more complicated if you configure it incorrectly. Keeping the customizations and complexity limited to being the project would be suggested to ensure you don't lose in-built Atlassian Jira features, then change the configuration as you find things aren't meeting your exact needs.
As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen cases where companies choose to use either one or the other, but I haven't met an actual case of a company using both.
Personally I would not choose Jira Work Management for a marketing team. However, the marketing team was enveloped into the Jira Work Management instance due to use by more technical teams.
JIRA has increased the teams' productivity and efficiency; the sprint timelines have improved by 15-20%.
JIRA's integration with tools like Bitbucket and Confluence has improved functional collaboration, leading to faster decision-making and issue resolution by approximately 10-15%.
Additional functionality requires additional third-party plugins, which require additional costs; the requirements of these plugins increase the costs by approximately 15%.
The impact has been positive to have a roadmap available of all the work and to be more aware of the time, effort, and people that will be involved, in order to make a better decision about how our investment will look based on our benefits.
