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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.2 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Jira Align

    Score8.9 out of 10
    N/AA solution to bridge the gap between strategy and execution for portfolio, product, and program management teams, used to manage idea intake, prioritize your feature backlog, and track progress with live roadmaps.

    $27,000

    per year

    Pricing
    Atlassian JiraJira Align
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Starting Price
    $27,000.00
    per year
    Maximum Price
    $3,987,600.00
    per year
    Offerings
    Pricing Offerings
    Atlassian JiraJira Align
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraJira Align
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    It provides a good collection of features like dashboard, reports section with all the releases, slippages details. It gives a good estimate of effort added by team members and the quantum of load on them. Its search engine does a great deal of helping with going through old …
    Incentivized
    Chose Atlassian Jira
    Though with JIRA you need to buy a lot of plugins but it is still cheaper than HP ALM or HPE Octane which is very costly. HP QC is a fully functional software lifecycle tool and probably strongest in its test management capabilities. But in Agile we don't need that extensive …
    Incentivized
    Atlassian
    Chose Jira Align
    Jira Align has better integration with Confluence for documentation and Jira.

    The workflow can be customized for support SAFe and various agile frameworks
    Incentivized
    Chose Jira Align
    I would prefer to use Jira over ServiceNow or Rally. Not only am I most comfortable with Jira, but I think most teams are due to its historical use. Jira's workflow capabilities, although complex, really allow for a lot of customization that is sometimes needed for extremely …
    Incentivized
    Chose Jira Align
    Jira provides a large advantage over some competitors, such as Harvest which is more of simple time tracking software, but without the connectivity provided between team members. Furthermore, Asana is a close competitor, but does not provide the same level of integration with …
    Incentivized
    Chose Jira Align
    Atlassian JIRA Align (formerly AgileCraft) has an excellent suite of tools that integrate well with other tools and offers full support for various agile frameworks, including SAFe. It's just a complete integrated package, whereas some other tools seem to be lacking in …
    Incentivized
    Chose Jira Align
    JIRA basic version do not have basic support for test management, capacity planning & forecasting. Rally is good & rich in features but if you want to implement safe , Agilecraft is definitely a better choice.
    Incentivized
    Chose Jira Align
    Jira is very easy to use and is very flexible. You can use Jira to easily fit your company's needs. It is perfect for Agile methodology and allows for easy communication between teams. Basecamp is more rigid and does not have as much road mapping or ticketing capabilities as Jir…
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    89 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    98 Answers
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    51 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    70 Answers
    92%
    Implementation went as expected
    11 Answers
    Features
    Atlassian JiraJira Align
    Project Management
    Comparison of Project Management features of Atlassian Jira and Jira Align
    Feature
    Atlassian Jira
    9.5
    3 Ratings
    22% above category average
    Jira Align
    -
    Ratings
    Task Management9.73 Ratings00 Ratings
    Resource Management9.43 Ratings00 Ratings
    Gantt Charts9.32 Ratings00 Ratings
    Scheduling10.02 Ratings00 Ratings
    Workflow Automation10.02 Ratings00 Ratings
    Team Collaboration10.03 Ratings00 Ratings
    Support for Agile Methodology8.73 Ratings00 Ratings
    Support for Waterfall Methodology9.02 Ratings00 Ratings
    Document Management8.93 Ratings00 Ratings
    Email integration9.53 Ratings00 Ratings
    Mobile Access9.03 Ratings00 Ratings
    Timesheet Tracking10.03 Ratings00 Ratings
    Change request and Case Management10.03 Ratings00 Ratings
    Budget and Expense Management9.32 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Jira Align
    Feature
    Atlassian Jira
    9.9
    2 Ratings
    27% above category average
    Jira Align
    -
    Ratings
    Quotes/estimates9.72 Ratings00 Ratings
    Invoicing9.72 Ratings00 Ratings
    Project & financial reporting10.02 Ratings00 Ratings
    Integration with accounting software10.02 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraJira Align
    Small Businesses
    Any.do
    Score8 out of 10
    Craft.io
    Score8.3 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    ProductPlan
    Score9.5 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Roadmunk
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraJira Align
    Likelihood to Recommend
    9.7
    (190 ratings)
    9.2
    (20 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    10.0
    (2 ratings)
    Usability
    9.4
    (31 ratings)
    5.2
    (2 ratings)
    Availability
    5.3
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (23 ratings)
    7.0
    (11 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.7
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Atlassian JiraJira Align
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Atlassian
    The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
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    Atlassian
    • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
    • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
    • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
    • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
    • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
    • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
    • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
    • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
    Incentivized
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    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Atlassian
    • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
    • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
    • The interface on some smaller portions of the software are sometimes difficult to understand.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
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    Atlassian
    There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Atlassian
    Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Atlassian
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Atlassian
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    Atlassian
    Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Atlassian
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Atlassian
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Atlassian
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Atlassian
    Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    Atlassian
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Atlassian
    No answers on this topic
    Return on Investment
    Atlassian
    • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
    • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
    • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
    Incentivized
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    Atlassian
    • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
    • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
    Incentivized
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