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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.2 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    IBM Targetprocess

    Score8.5 out of 10
    N/AIBM Targetprocess is a platform for enterprise agile planning (EAP) and strategic portfolio management (SPM) solutions that allows business and technology planners at all levels to dynamically plan and manage work, resources, investments, programs, and portfolios while ensuring continuous alignment to the enterprise strategy in a single source of truth.N/A
    Pricing
    Atlassian JiraIBM Targetprocess
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraIBM Targetprocess
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraIBM Targetprocess
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    Jira [Sofware] being the market leader, it is a lot easier to sell internally when it comes to the core product (backlog management). The additional scenarios that are supported, such as service ticketing and knowledge base management, can also be added whenever you feel ready …
    Incentivized
    Chose Atlassian Jira

    JIRA is the most advanced and robust of all the tools we looked at to manage our projects and specifically our Agile processes. It is flexible and robust, very professional-looking and widely used. Many of the

    Incentivized
    Apptio an IBM Company
    Chose IBM Targetprocess
    IBM Targetprocess is more customizable and can adapt to the organization's needs than Jira Algin
    Incentivized
    Chose IBM Targetprocess
    On par with these tools but with room for improvement
    Incentivized
    Chose IBM Targetprocess
    Configurability, Portfolio Management
    Incentivized
    Chose IBM Targetprocess
    Lower cost
    Easier implementation
    Less restrictive in terms of customisation
    Incentivized
    Chose IBM Targetprocess
    Richer capabilities
    Incentivized
    Chose IBM Targetprocess
    Great
    Incentivized
    Chose IBM Targetprocess
    Apptio Targetprocess outshone the competition on several benchmarks. The most important for our team was ease of administration, ease of configuration, cost of licenses, and ability to leverage the tool in multiple areas (not just project management or engineering). Apptio …
    Incentivized
    Chose IBM Targetprocess
    During our RFP and demo rating Apptio Targetprocess came out with the highest score by 3% and was the more cost effective of the closer rival. It rated the highest in 4 out of the 8 categories we graded and had one of the most cost effective implementation costs and ranked the …
    Incentivized
    Chose IBM Targetprocess
    Apptio Targetprocess has more features and is more flexible for our users and its easier to develop automation rules and metrics than Atlassian JIRA Alige or Planview AgilePlan.
    Incentivized
    Chose IBM Targetprocess
    Others weren't compared
    Incentivized
    Chose IBM Targetprocess
    It’s better because of its flexibility and ability to support agile at scale as well as portfolio management in one tool.
    Incentivized
    Chose IBM Targetprocess
    Targetprocess is fairy easy to use and very customizable tool compared to Jira/Jira Align.
    Incentivized
    Chose IBM Targetprocess
    Prioritization.
    Incentivized
    Chose IBM Targetprocess
    Targetprocess was all around the better tool. They do not nickel-and-dime you and you don't have to deal with multiple products that do, or do not, integrate well together. Below are some of Targetprocess' biggest strengths:
    • Highly customizable; can fit the needs of almost any …
    Incentivized
    Chose IBM Targetprocess
    TargetProcess feels like a more fully featured project management tool which matches our workflow better than its competitors.

    An example is that TargetProcess doesn't limit assignment of people to entities so if multiple people need to be assigned to say a story they can be and …
    Incentivized
    Chose IBM Targetprocess
    I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable in order to track all the details from a certain project in just …
    Incentivized
    Chose IBM Targetprocess
    It really depends what you are looking for as a company. Targetprocess is basically a very powerful engine that requires a lot of thinking and maintenance to get a positive ROI. It is nowhere near a plug and play solution that you could present to your teams right away. On that …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    89 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    98 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    51 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    70 Answers
    No answers on this topic
    Features
    Atlassian JiraIBM Targetprocess
    Project Management
    Comparison of Project Management features of Atlassian Jira and IBM Targetprocess
    Feature
    Atlassian Jira
    9.5
    3 Ratings
    22% above category average
    IBM Targetprocess
    7.2
    21 Ratings
    5% below category average
    Task Management9.73 Ratings8.020 Ratings
    Resource Management9.43 Ratings9.020 Ratings
    Gantt Charts9.32 Ratings4.713 Ratings
    Scheduling10.02 Ratings6.215 Ratings
    Workflow Automation10.02 Ratings00 Ratings
    Team Collaboration10.03 Ratings00 Ratings
    Support for Agile Methodology8.73 Ratings8.420 Ratings
    Support for Waterfall Methodology9.02 Ratings6.617 Ratings
    Document Management8.93 Ratings6.913 Ratings
    Email integration9.53 Ratings7.213 Ratings
    Mobile Access9.03 Ratings5.411 Ratings
    Timesheet Tracking10.03 Ratings8.713 Ratings
    Change request and Case Management10.03 Ratings8.111 Ratings
    Budget and Expense Management9.32 Ratings8.811 Ratings
    Search00 Ratings5.019 Ratings
    Visual planning tools00 Ratings7.119 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and IBM Targetprocess
    Feature
    Atlassian Jira
    9.9
    2 Ratings
    27% above category average
    IBM Targetprocess
    -
    Ratings
    Quotes/estimates9.72 Ratings00 Ratings
    Invoicing9.72 Ratings00 Ratings
    Project & financial reporting10.02 Ratings00 Ratings
    Integration with accounting software10.02 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of Atlassian Jira and IBM Targetprocess
    Feature
    Atlassian Jira
    -
    Ratings
    IBM Targetprocess
    8.5
    19 Ratings
    3% above category average
    DevOps Tool Integrations00 Ratings8.715 Ratings
    Code Review00 Ratings8.69 Ratings
    Code Collaboration00 Ratings8.69 Ratings
    Velocity Calculation00 Ratings8.417 Ratings
    Dependencies and Blockers00 Ratings8.118 Ratings
    Best Alternatives
    Atlassian JiraIBM Targetprocess
    Small Businesses
    Any.do
    Score8 out of 10
    monday dev
    Score8.9 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Planview AgilePlace
    Score9.9 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Planview AgilePlace
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraIBM Targetprocess
    Likelihood to Recommend
    9.7
    (190 ratings)
    8.5
    (29 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    10.0
    (2 ratings)
    Usability
    9.4
    (31 ratings)
    8.0
    (1 ratings)
    Availability
    5.3
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.8
    (23 ratings)
    9.0
    (4 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Ease of integration
    7.7
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Atlassian JiraIBM Targetprocess
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
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    Apptio an IBM Company
    Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
    Incentivized
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    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
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    Apptio an IBM Company
    • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
    • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
    • Automation: Their automation capabilities have saved us a lot of time.
    • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
    • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
    • Their user guide is well built and extremely helpful.
    Incentivized
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    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Apptio an IBM Company
    • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
    • dashboards with large datasets can cause performance lags or timeouts
    • Introduce more flexible, template-based RBAC configurations.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
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    Apptio an IBM Company
    Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
    Incentivized
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    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
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    Apptio an IBM Company
    The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Apptio an IBM Company
    Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
    Incentivized
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    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Apptio an IBM Company
    Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
    Incentivized
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    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    Apptio an IBM Company
    TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
    The team also releases new versions frequently with new features but with no knock-ons to currently working features.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Apptio an IBM Company
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Apptio an IBM Company
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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    Apptio an IBM Company
    You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Apptio an IBM Company
    I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
    in order to track all the details from a certain project in just a few minutes.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
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    Apptio an IBM Company
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Apptio an IBM Company
    We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
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    Return on Investment
    Atlassian
    • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
    • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
    • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
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    Apptio an IBM Company
    • No direct positive business ROI has caused executive leadership to play down use of the tool
    • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
    Incentivized
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    ScreenShots

    IBM Targetprocess Screenshots

    Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategy