Atlassian Jira vs. IBM Engineering Lifecycle Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
IBM Engineering Lifecycle Management
Score 7.0 out of 10
N/A
IBM Engineering Lifecycle Management (ELM) is an end-to-end engineering solution used to manage system requirements to design, workflow, and test management, extending the functionality of ALM tools for better complex-systems development.N/A
Pricing
Atlassian JiraIBM Engineering Lifecycle Management
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraIBM Engineering Lifecycle Management
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraIBM Engineering Lifecycle Management
Features
Atlassian JiraIBM Engineering Lifecycle Management
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
9.5
Ratings
22% above category average
IBM Engineering Lifecycle Management
-
Ratings
Task Management9.70 Ratings00 Ratings
Resource Management9.40 Ratings00 Ratings
Gantt Charts9.30 Ratings00 Ratings
Scheduling10.00 Ratings00 Ratings
Workflow Automation10.00 Ratings00 Ratings
Team Collaboration10.00 Ratings00 Ratings
Support for Agile Methodology8.80 Ratings00 Ratings
Support for Waterfall Methodology9.00 Ratings00 Ratings
Document Management8.90 Ratings00 Ratings
Email integration9.50 Ratings00 Ratings
Mobile Access9.10 Ratings00 Ratings
Timesheet Tracking10.00 Ratings00 Ratings
Change request and Case Management10.00 Ratings00 Ratings
Budget and Expense Management9.30 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
9.8
Ratings
26% above category average
IBM Engineering Lifecycle Management
-
Ratings
Quotes/estimates9.70 Ratings00 Ratings
Invoicing9.70 Ratings00 Ratings
Project & financial reporting10.00 Ratings00 Ratings
Integration with accounting software10.00 Ratings00 Ratings
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Atlassian JiraIBM Engineering Lifecycle Management
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Medium-sized Companies
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Score 8.3 out of 10
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Score 9.8 out of 10
Enterprises
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Score 8.3 out of 10
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Score 9.8 out of 10
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User Ratings
Atlassian JiraIBM Engineering Lifecycle Management
Likelihood to Recommend
9.6
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.0
(0 ratings)
Usability
9.4
(0 ratings)
2.1
(0 ratings)
Availability
5.3
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
5.0
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
10.0
(0 ratings)
Ease of integration
7.7
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraIBM Engineering Lifecycle Management
Likelihood to Recommend
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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While working on a complex project it is important all the needed change requests are handled in an effective manner, this tool helps us do exactly the same, it had great features to manage those change management tickets, making sure to merge the change with existing workflow, prioritize the requests centrally so there are no duplicates. Easy to collaborate across different teams and colleagues across the aisle.
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Pros
  • As a developer, it is easy to create, track and manage tickets efficiently.
  • Customizable issue types (eg: Bug, Task, Story, Epic) allow teams to categorize and priorizate work.
  • Great text editor and markdown support for detailed issue descriptions.
  • Assign issues to team members, set due dates and define priorities.
  • Integration with Jenkins, GitHub and other CI/CD tools to automate builds and deployments.
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  • There are a couple of areas where IBM Rational DOORS is quite strong. First, it is part of the IBM CLM solution so the artifacts developed in this module can be easily available for other functions like development and QA. They can link with their stories and test cases and team leads and managers can use traceability matrix to find out where there are gaps in coverage.
  • Comprehensive configuration management functionality (concept of multiple streams and global configuration) is available, which can be helpful if you need to implement configuration management scenarios for your product or project. For example, a certain version of a requirement can be linked with one story and another version of same requirement can be linked with another story. This is the unique feature which other current tools in the market don't provide.
  • It's highly customizable so you can configure the project areas based on your need. You can have your own requirement types, and you can define templates to speed up the process. Comprehensive review functionality is there as well.
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Cons
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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  • Too complex for projects or businesses that don't really need the detail. It is basically overkill.
  • If you are new to IBM Rational tools, it may be a medium learning curve. You'd also need lots of training from your people, since, as usual, this tool shouldn't be managed alone.
  • It may seem old fashion compared to Jira and the current control tools used in IT industry.
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Likelihood to Renew
JIRA is highly integrated into our organization. Nearly every department uses it, and many have multiple JIRA projects set up to track different types of work. We rolled out JIRA in a staged manner, but it continued to be adopted by more and more people and departments because it continues to show results. I expect we will continue to renew our JIRA license for years to come
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One of the downsides for us was the capabilities of the native build tools were lacking. The project management and work item tracking capabilities are great and I would recommend the tool to anyone. There is a definite learning curve with RTC as a source control system, and the streams are a concept unique to the product
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Usability
Atlassian Jira is relatively easy to use, but there are several ways to configure it, which can make it more complicated if you configure it incorrectly. Keeping the customizations and complexity limited to being the project would be suggested to ensure you don't lose in-built Atlassian Jira features, then change the configuration as you find things aren't meeting your exact needs.
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The UI is terrible and not intuitive. Users need training in order to complete tasks. Much like SAP, it's not the clearest tool. The tracing feature is especially complicated because you must write the scripts yourself. There is a learning curve. Also, even the setup, installation, and logging in each time takes a considerable amount of time.
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Reliability and Availability
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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No answers on this topic
Performance
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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No answers on this topic
Support Rating
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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It does a basic job and has the potential to complete some robust reporting tasks, however, it really is a clunky piece of software with a terrible user interface that makes using it routinely quite unpleasant. Many of our legacy and maintenance projects still use DOORS but our department and company use many alternatives and are looking for better tools.
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In-Person Training
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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No answers on this topic
Online Training
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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No answers on this topic
Implementation Rating
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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No problems
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Alternatives Considered
Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen cases where companies choose to use either one or the other, but I haven't met an actual case of a company using both.
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The established experience contained in most IBM Rational DOORS installations is only compensated by the high flexibility of Atlassian JIRA. The markets state that Jira is less expensive in the setup. There are many manufacturers that support IBM Rational DOORS to have the big tiers as their customers. Jira has problems in that growth. Jira has more features compared to IBM Rational DOORS. For example in cloud support, IBM Rational DOORS relies on improved external services while Jira abstracts in the most modern way. Jira experts have a different professional background compared to that of IBM Rational DOORS. They are indeed from different engineering generations. There is little interchange in personal and ideas.
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Scalability
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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No answers on this topic
Return on Investment
  • JIRA has increased the teams' productivity and efficiency; the sprint timelines have improved by 15-20%.
  • JIRA's integration with tools like Bitbucket and Confluence has improved functional collaboration, leading to faster decision-making and issue resolution by approximately 10-15%.
  • Additional functionality requires additional third-party plugins, which require additional costs; the requirements of these plugins increase the costs by approximately 15%.
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  • RTC helps automate incident management workflow which improves our work efficiency. With the integration with Geneos and GSD, we can one click create RTC incident tickets from Geneos with most of the information copied from Geneos automatically and then link the details to GSD for privilege account management if needed.
  • RTC provides a holistic view on ad hoc production activities. We use RTC for production management. Whoever needs to get access to production due to non-planned activities (planned change is managed in GSD) has to raise an incident ticket or service request ticket in RTC so as to get production privilege accounts.
  • RTC is also being used to review and approve the usage of privilege account which help us to meet audit requirements. For example, if a user made some database change using privilege account under incident number xxx, an entry will be added in RTC and sent to account owner or production support manager to review and approve.
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ScreenShots