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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Crowd

    Score6 out of 10
    N/AAtlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A

    Passly by ID Agent

    Score2.3 out of 10
    N/APassly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
    Pricing
    Atlassian CrowdPassly by ID Agent
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian CrowdPassly by ID Agent
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Atlassian CrowdPassly by ID Agent
    Identity Management
    Comparison of Identity Management features of Atlassian Crowd and Passly by ID Agent
    Feature
    Atlassian Crowd
    -
    Ratings
    Passly by ID Agent
    6.8
    5 Ratings
    17% below category average
    ID-Management Access Control00 Ratings9.22 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.63 Ratings
    Multi-Factor Authentication00 Ratings1.05 Ratings
    Password Management00 Ratings9.92 Ratings
    Account Provisioning and De-provisioning00 Ratings1.03 Ratings
    ID Management Workflow Automation00 Ratings10.01 Ratings
    Best Alternatives
    Atlassian CrowdPassly by ID Agent
    Small Businesses
    No answers on this topic
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    Imprivata Enterprise Access Management
    Score6.7 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian CrowdPassly by ID Agent
    Likelihood to Recommend
    8.0
    (3 ratings)
    1.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.1
    (2 ratings)
    User Testimonials
    Atlassian CrowdPassly by ID Agent
    Likelihood to Recommend
    Atlassian
    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Incentivized
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    Kaseya
    If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
    Incentivized
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    Pros
    Atlassian
    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Incentivized
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    Kaseya
    • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
    • AuthAnvil applications are easy for the end-user to install.
    • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
    Incentivized
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    Cons
    Atlassian
    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
    Incentivized
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    Kaseya
    • Does not offer faster login for trusted devices.
    • App requires multiple clicks to get to security code.
    • App is slow to load.
    • App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.
    Incentivized
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    Usability
    Atlassian
    No answers on this topic
    Kaseya
    Simplicity of use combined with price and low system resources.
    Incentivized
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    Support Rating
    Atlassian
    Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
    Incentivized
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    Kaseya
    They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
    Incentivized
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    Alternatives Considered
    Atlassian
    These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
    Incentivized
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    Kaseya
    I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.
    Incentivized
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    Return on Investment
    Atlassian
    • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
    • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
    Incentivized
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    Kaseya
    • Kaseya has allowed us to be more secure.
    • It's allowed us to link multiple 2FA devices to one account.
    • It's provided us with basic logging.
    Incentivized
    Read full review
    ScreenShots