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athenaClinicals vs. PointClickCare Core EHR Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    athenaClinicals

    Score9.6 out of 10
    N/AN/AN/A

    PointClickCare Core EHR Platform

    Score9.8 out of 10
    N/APointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
    Pricing
    athenaClinicalsPointClickCare Core EHR Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    athenaClinicalsPointClickCare Core EHR Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    athenaClinicalsPointClickCare Core EHR Platform
    Billing and Claims Management
    Comparison of Billing and Claims Management features of athenaClinicals and PointClickCare Core EHR Platform
    Feature
    athenaClinicals
    8.4
    8 Ratings
    11% above category average
    PointClickCare Core EHR Platform
    9.0
    3 Ratings
    18% above category average
    Real-time eligibility verification9.38 Ratings10.03 Ratings
    Claims management8.38 Ratings10.02 Ratings
    Coding9.07 Ratings10.02 Ratings
    Patient billing8.38 Ratings10.03 Ratings
    Financial Reporting7.08 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of athenaClinicals and PointClickCare Core EHR Platform
    Feature
    athenaClinicals
    8.2
    8 Ratings
    4% above category average
    PointClickCare Core EHR Platform
    9.0
    1 Ratings
    13% above category average
    Rule-based scheduling7.76 Ratings00 Ratings
    Automated appointment reminders8.38 Ratings00 Ratings
    Automated patient check-in8.37 Ratings00 Ratings
    Multi-location support8.38 Ratings9.01 Ratings
    Calendar interface8.36 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of athenaClinicals and PointClickCare Core EHR Platform
    Feature
    athenaClinicals
    8.9
    9 Ratings
    20% above category average
    PointClickCare Core EHR Platform
    6.5
    2 Ratings
    11% below category average
    Charting / document management8.99 Ratings10.02 Ratings
    Templates8.99 Ratings10.02 Ratings
    Patient portal10.08 Ratings00 Ratings
    Mobile/tablet support8.47 Ratings8.01 Ratings
    Fax integration9.99 Ratings1.01 Ratings
    Integration with other EMR and PM systems7.69 Ratings1.01 Ratings
    Workflow automation8.89 Ratings5.01 Ratings
    Speech recognition9.04 Ratings00 Ratings
    Customization7.29 Ratings10.02 Ratings
    E-prescribing9.99 Ratings7.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of athenaClinicals and PointClickCare Core EHR Platform
    Feature
    athenaClinicals
    8.4
    9 Ratings
    1% above category average
    PointClickCare Core EHR Platform
    9.5
    3 Ratings
    13% above category average
    HIPAA compliance8.39 Ratings10.02 Ratings
    Role-based permission levels9.99 Ratings10.03 Ratings
    Data backups and redundancy8.39 Ratings9.01 Ratings
    Local mode / networking failsafe7.08 Ratings9.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of athenaClinicals and PointClickCare Core EHR Platform
    Feature
    athenaClinicals
    8.8
    9 Ratings
    15% above category average
    PointClickCare Core EHR Platform
    8.0
    1 Ratings
    5% above category average
    Task tracking8.39 Ratings8.01 Ratings
    Specialty-specific workflows8.38 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.99 Ratings00 Ratings
    Best Alternatives
    athenaClinicalsPointClickCare Core EHR Platform
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    RXNT
    Score8 out of 10
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    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
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    Score10 out of 10
    Enterprises
    Epic
    Score9.5 out of 10
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    User Ratings
    athenaClinicalsPointClickCare Core EHR Platform
    Likelihood to Recommend
    6.8
    (9 ratings)
    10.0
    (3 ratings)
    Usability
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    athenaClinicalsPointClickCare Core EHR Platform
    Likelihood to Recommend
    athenahealth
    Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
    Incentivized
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
    Incentivized
    Read full review
    Pros
    athenahealth
    • Quality programs - able to see what measures are outstanding for the patient
    • Reporting - able to report on multiple financial reports as well as clinical information
    • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
    Incentivized
    Read full review
    PointClickCare
    • Ease of documentation for Activities of Daily Living (ADL)
    • In system Insurance Eligibility
    • In system IRM (CRM)
    • Full clinical chart that speaks to the financial application
    Read full review
    Cons
    athenahealth
    • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
    • It's difficult to name items because they are traditionally corrected very quickly
    Read full review
    PointClickCare
    • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
    Read full review
    Usability
    athenahealth
    Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
    Incentivized
    Read full review
    PointClickCare
    Overall great product. Reporting could be much better and they are working on that.
    Read full review
    Reliability and Availability
    athenahealth
    No answers on this topic
    PointClickCare
    I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
    Read full review
    Support Rating
    athenahealth
    They are always there. Friendly and organized.
    Read full review
    PointClickCare
    If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
    Read full review
    Implementation Rating
    athenahealth
    No answers on this topic
    PointClickCare
    Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
    Read full review
    Alternatives Considered
    athenahealth
    For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
    Incentivized
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
    Incentivized
    Read full review
    Return on Investment
    athenahealth
    No answers on this topic
    PointClickCare
    • The platform has helped to increase productivity within our organization.
    • Increased workflow efficiency leading to less hours spending time compiling data.
    • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
    Incentivized
    Read full review
    ScreenShots