ATEN Control System vs. Cisco Desk Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ATEN Control System
Score 0.0 out of 10
N/A
Taiwanese company ATEN International offers the ATEN Control System suite of video conferencing equipment, including switches, controllers and control boxes, software, and input devices, as well as various display systems.N/A
Cisco Desk Series
Score 8.7 out of 10
N/A
A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.
$5,495
one-time fee **discounts available
Pricing
ATEN Control SystemCisco Desk Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ATEN Control SystemCisco Desk Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ATEN Control SystemCisco Desk Series
Best Alternatives
ATEN Control SystemCisco Desk Series
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 8.7 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 8.7 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ATEN Control SystemCisco Desk Series
Likelihood to Recommend
-
(0 ratings)
8.6
(34 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ATEN Control SystemCisco Desk Series
Likelihood to Recommend
ATEN International
No answers on this topic
Cisco
The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
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Pros
ATEN International
No answers on this topic
Cisco
  • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.
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Cons
ATEN International
No answers on this topic
Cisco
  • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
  • Mac Outlook Plugin has some issues while syncing
  • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
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Likelihood to Renew
ATEN International
No answers on this topic
Cisco
The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
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Usability
ATEN International
No answers on this topic
Cisco
Easy to use, feels like an apple phone
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Support Rating
ATEN International
No answers on this topic
Cisco
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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Implementation Rating
ATEN International
No answers on this topic
Cisco
Implementation was very easy through webex cloud services
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Alternatives Considered
ATEN International
No answers on this topic
Cisco
We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.
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Return on Investment
ATEN International
No answers on this topic
Cisco
  • For team work, projects are completed sooner and you can make a profit
  • Saving time and this means the possibility of more profit
  • If the number of projects is large, the investment will return quickly
  • The software license fee is too high
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ScreenShots

Cisco Desk Series Screenshots

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