Asure HR (People Success Platform) vs. Netchex

Asure HR does offer a multitude of features for a company to use including Payroll and Human Resource Management. It is reasonably priced but does not integrate with many other offerings. We use Deputy as a scheduling and timekeeping solution and the only "integration" to bring time sheets into Asure was a complicated excel sheet that used macros and a script to convert data into a readable format when importing into Asure. The alternative was typing in each staff members hours every two weeks and that was very inefficient and offered opportunity for error.

I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.

Incentivized

• Customer Support Availability
• Phone support with a dedicated account manager
• Account access levels for management team

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• Employee Review and feedback management
• Benefits tracking and query resolution
• Onboarding easiness

Incentivized

• Support needs to be available more times than just normal business hours.
• Tax support is basically non-existent. This seems that it should be TOP NOTCH.
• Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
• When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.

Easy to work with.

Very user friendly and great interface.

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

Implementation took some time but was pretty much error free.

The Core HR comes integrated with SAP inbuilt tools which assist greatly with data feed to it. However, in the case of Assure HR, the data pipeline has be to set up using flat-file feed or DB connectivity. When it comes to Application tracking nothing can match Asure HR in the market and with overall features Core HR scores better. But in case of specific requirements like Benefits and compensation tracking, employee self-service Asure HR is the best

Incentivized

Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.

• Has solved the problem of new application tracking
• Has made it easy for employees self services management
• Has a commendable HR features like inbuilt report generation

Incentivized

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.