TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Astro by Astronomer

    Score10 out of 10
    N/AFor data teams looking to increase the availability of trusted data, Astronomer provides Astro, a data orchestration platform, powered by Airflow. Astro enables data engineers, data scientists, and data analysts to build, run, and observe pipelines-as-code. Astronomer is the driving force behind Apache Airflow™, the de facto standard for expressing data flows as code. Airflow is downloaded more than 8 million times each month and is used by hundreds of thousands of teams around the world.N/A

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

    $25

    per month per user

    Pricing
    Astro by AstronomerPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Astro by AstronomerPagerDuty
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Astro by AstronomerPagerDuty
    Considered Both Products
    Astronomer, Inc.
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    128 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    105 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    123 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    75 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    90 Answers
    User Ratings
    Astro by AstronomerPagerDuty
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.2
    (141 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (85 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Astro by AstronomerPagerDuty
    Likelihood to Recommend
    Astronomer, Inc.
    Astronomer is well suited for workflow and dependency management for enterprise-level data lakes. It is not a product for data processing though. Different source systems can be integrated, it also provides powerful interfaces for alerting and monitoring. Easy to build DAGs, graphical UI, API support makes the product more user-friendly as well. Astronomer also does a great job on user training.
    Incentivized
    Read full review
    PagerDuty
    I think PagerDuty works great for medical practices. I have used other platforms through other companies, and PagerDuty is by far the best platform. It is because of the different features it has to communicate to other staff members how the call is being handled. It is easy to learn how to use.
    Incentivized
    Read full review
    Pros
    Astronomer, Inc.
    • Workflow management
    • Wide availability of plugins
    • Dependency management on upstream
    Incentivized
    Read full review
    PagerDuty
    • Alerting notifications is its best attribute; it will continue to make contact until the alert is acknowledged by a user.
    • The calendar view provides valuable information regarding who is on call by the team and their full contact information.
    • The application also lets you initiate a tech bridge meeting instantly and notifies all on-call users.
    Incentivized
    Read full review
    Cons
    Astronomer, Inc.
    • More language agnostic
    • Flexible fork and join capabilities
    • Near real time UI updates in case of deployment of enhanced DAGs
    Incentivized
    Read full review
    PagerDuty
    • When getting a phone call, PagerDuty doesn't seem to allow acknowledgments of alerts through the phone, which it says it does. I constantly receive a message that it was updated by another person - when in reality, it wasn't.
    • Smarter notifications. If an alert was snoozed for a time, when it comes back, it sends out another alert. It should, I think, send a message asking if the alert is still an issue and give the option to close.
    • Make schedule changes more intuitive.
    • One button to acknowledge and close an alert.
    Incentivized
    Read full review
    Likelihood to Renew
    Astronomer, Inc.
    No answers on this topic
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Astronomer, Inc.
    No answers on this topic
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Astronomer, Inc.
    No answers on this topic
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Astronomer, Inc.
    No answers on this topic
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Astronomer, Inc.
    Astronomer is a fast, secure, scalable workload management solution. It provides world-class user training along with easy to interact support.
    Incentivized
    Read full review
    PagerDuty
    I have not use the 2 technologies for as long as I have used PagerDuty but in my opinion PagerDuty makes things a lot easier. The other tools got the job done and got alerts out but PagerDuty just seemed to make the setup for on-call alert schedules and integrations easier than the others. This isn't to say the others are difficult, just that PagerDuty was slightly better. I also have noticed that more tools have options to integrate to PagerDuty over the other tools.
    Incentivized
    Read full review
    Return on Investment
    Astronomer, Inc.
    • It helps to build scalable, available and low maintenance workloads
    • Integrated Alerts and notifications helps to detect load issues in the early stages
    • Ensures meeting data SLAs
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.