TrustRadius

ASAPP Customer Experience Performance (CXP) vs. Workelevate Digital Employee Experience Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ASAPP Customer Experience Performance (CXP)
Score 9.3 out of 10
N/A
ASAPP in New York offers artificial intelligence and machine learning products to deliver automation and human augmentation, supporting customer experiences. They develop AI, machine learning, speech recognition, robotic process automation, and natural language processing software. Their flagship ASAPP Customer Experience Performance (CXP) supports asynchronous communication with conversational AI and machine learning sales prioritization, and provides conversational intelligence to support…N/A
Workelevate Digital Employee Experience Platform
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Workelevate is a digital employee experience (DEX) platform leveraging AI to enhance workforce productivity and streamline IT operations. It gives employees an AI Copilot for instant, 24/7 issue resolution. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control for operational efficiency. The platform also integrates AI into ITSM, automating ticket enrichment, routing, knowledge generation, and resolution for Service Desk Engineers,…N/A
Pricing
ASAPP Customer Experience Performance (CXP)Workelevate Digital Employee Experience Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ASAPP Customer Experience Performance (CXP)Workelevate Digital Employee Experience Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
User Testimonials
ASAPP Customer Experience Performance (CXP)Workelevate Digital Employee Experience Platform
Likelihood to Recommend
No answers on this topic
Well, as mentioned in the earlier. Workelevate has helped us streamline our workforce performance by cutting IT tickets by ~35%, not just that it also improved the Device Management by proactively patching the system anamolies. Which turned out be a game changer for our users, and it admins.
Chaitnanya Anup | TrustRadius Reviewer
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Pros
No answers on this topic
  • IT Copliot Features of self services
  • Endpoint Managment
  • AI Root Cause Analysis
  • Self Healing
  • Experience Management
  • OS Patch Management
Chaitnanya Anup | TrustRadius Reviewer
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Cons
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  • Can introduce Endpoint Security
  • Should Introduce MDM
  • Third Party Application Patching
Chaitnanya Anup | TrustRadius Reviewer
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Usability
No answers on this topic
Easy to use UEM Dashboard, IT copilots gets integrated with already exisiting Workspace - no need of rip and replace. Integrates easily with our exisitng ITSM(Freshworks).
Chaitnanya Anup | TrustRadius Reviewer
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Alternatives Considered
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Evaluating all these platform were a ache due to tool sprawl.
Chaitnanya Anup | TrustRadius Reviewer
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Return on Investment
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  • ROI is still to be seen but it is on a positive path
  • Employee statisfaction score with endpoints are really good.
Chaitnanya Anup | TrustRadius Reviewer
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ScreenShots

Workelevate Digital Employee Experience Platform Screenshots

Screenshot of the IT admin login panel for endpoint managementScreenshot of the AI Chatbot for employees integrated with Workplace Chat for self service and faster IT tickets resolution.Screenshot of a demo dashboard for IT admins, with endpoint reporting