Arctera Enterprise Vault is a file archiving option.
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Veeam Data Platform
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
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I recommend Enterprise Vault, especially over native Exchange archiving when: 1. You have, or may need litigation holds and searches 2. There is a need to archive and set defined retention periods for Journaling 3. You have lots of duplicate large emails that you want to get deduplication of 4. You need/ want to be able to search attachment in addition to emails 5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
To identify a bottleneck in the data path, Veeam Backup & Replication detects the component with the maximum workload, the component that works for the most time of the job. For example, you use a low-speed storage device as the backup repository. Even if VM data is retrieved from the SAN storage on the source side and transported over a high-speed link, VM data flow will still be impaired at the backup repository.
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.
Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.