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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve UDP

    Score7.9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A

    Veeam Data Platform

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    Arcserve UDPVeeam Data Platform
    Editions & Modules
    No answers on this topic
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    Arcserve UDPVeeam Data Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    Arcserve UDPVeeam Data Platform
    Considered Both Products
    Arcserve
    No answer on this topic
    Veeam Software
    Chose Veeam Data Platform
    I used these products at other businesses. That said Veeam is by far more flexible than any other backup product I have ever used. While many have a reporting/overview product, Veeam ONE is also the most comprehensive single-pane-of-glass tool I have ever used as well.
    Incentivized
    Chose Veeam Data Platform
    Veeam Backup & Replication Community Edition blows all of these out of water. It's Enterprise Edition has exhaustive features, and the monthly subscription rate is reasonable.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    491 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    458 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    492 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    402 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    439 Answers
    Features
    Arcserve UDPVeeam Data Platform
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve UDP and Veeam Data Platform
    Feature
    Arcserve UDP
    -
    Ratings
    Veeam Data Platform
    9.2
    212 Ratings
    8% above category average
    Universal recovery00 Ratings9.2177 Ratings
    Instant recovery00 Ratings9.4188 Ratings
    Recovery verification00 Ratings9.3186 Ratings
    Business application protection00 Ratings9.2170 Ratings
    Multiple backup destinations00 Ratings9.6201 Ratings
    Incremental backup identification00 Ratings9.7206 Ratings
    Backup to the cloud00 Ratings9.2132 Ratings
    Deduplication and file compression00 Ratings8.9192 Ratings
    Snapshots00 Ratings9.4178 Ratings
    Flexible deployment00 Ratings9.2169 Ratings
    Management dashboard00 Ratings7.522 Ratings
    Platform support00 Ratings9.2176 Ratings
    Retention options00 Ratings8.9179 Ratings
    Encryption00 Ratings9.7157 Ratings
    Best Alternatives
    Arcserve UDPVeeam Data Platform
    Small Businesses
    No answers on this topic
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Forcepoint DLP
    Score6.2 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Forcepoint DLP
    Score6.2 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve UDPVeeam Data Platform
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.1
    (661 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (37 ratings)
    Usability
    10.0
    (1 ratings)
    9.9
    (29 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Performance
    -
    (0 ratings)
    7.4
    (7 ratings)
    Support Rating
    9.9
    (2 ratings)
    10.0
    (33 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (21 ratings)
    Configurability
    -
    (0 ratings)
    7.4
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.0
    (7 ratings)
    User Testimonials
    Arcserve UDPVeeam Data Platform
    Likelihood to Recommend
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
    Read full review
    Veeam Software
    I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
    Incentivized
    Read full review
    Pros
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
    Read full review
    Veeam Software
    • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
    • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
    • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
    • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
    Incentivized
    Read full review
    Cons
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
    Read full review
    Veeam Software
    • It should recommend the most secure method of backup methods to ensure immutability.
    • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
    • It should provide a centralized dashboard for backing up all PaaS services in Azure.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Veeam Software
    I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
    I trust the product for my own home environment as well due to relationship I have with the product at work.
    Incentivized
    Read full review
    Usability
    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
    Read full review
    Veeam Software
    Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
    Incentivized
    Read full review
    Reliability and Availability
    Arcserve
    No answers on this topic
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
    Read full review
    Performance
    Arcserve
    No answers on this topic
    Veeam Software
    To identify a bottleneck in the data path, Veeam Backup & Replication
    detects the component with the maximum workload, the component
    that works for the most time of the job. For example, you use a
    low-speed storage device as the backup repository. Even if VM data is
    retrieved from the SAN storage on the source side and transported over a
    high-speed link, VM data flow will still be impaired at the backup
    repository.
    Incentivized
    Read full review
    Support Rating
    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
    Read full review
    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
    Read full review
    In-Person Training
    Arcserve
    No answers on this topic
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
    Read full review
    Online Training
    Arcserve
    No answers on this topic
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
    Read full review
    Implementation Rating
    Arcserve
    No answers on this topic
    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
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    Alternatives Considered
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
    Read full review
    Veeam Software
    Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
    Incentivized
    Read full review
    Scalability
    Arcserve
    No answers on this topic
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
    Read full review
    Veeam Software
    • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
    • When it doesn't work, Veeam consumes entire days getting everything working again.
    • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
    Incentivized
    Read full review
    ScreenShots

    Veeam Data Platform Screenshots

    Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.