Arcserve Backup vs. Netvault Backup

Arcserve
Backup has had a positive impact on ROI, as a reseller we are able to
build in a healthy profit margin by reselling the product and services.
Some
of our company managed services are based upon clients running Arcserve
Backup.
Data
recovery and system recovery times have reduced over product upgrades and
enhancements, causing much less downtime

Incentivized

If you are using NV for backups and restores, it does the job very well. You can rely on the functions and time it as you prefer it to be executed. They have a great plug-in library which provides integrations of many applications and many databases. The updated versions support better job creations and restorations. You can easily depend on your backups without a hassle. However if you go ahead with its advanced features, you many need further support. Would not recommend using the Cleaning Tape module.There are issues in the reports provided. Also you may face with disk latency issues.

Incentivized

• Cost - A very affordable solution.
• Support and Sales - Arcserve has been top notch to us with the sales process and support.
• Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
• Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.

Incentivized

• Rapid recovery helping in data protection.
• Daily backup of entire physical and storage environments.
• Supported on Windows, Linux, VMware, Unix and HyperV platforms.
• Backup different file servers on SQL

Incentivized

• Support line just send a link so I have to research by my own.
• Requires you to buy a license for every agent add on.
• VMWare compatibility.

Incentivized

• Smartdisk disconnect oftenly.
• Web interface can be improved as it is clunky and looks outdated.
• User guides and support services need to be improved.
• Limited with VMWare plugin.

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.

Incentivized

Pricing was on point with our requirement. A great deal compared to the other products we evaluated. We had recommendations from existing users in the region. Since our requirement was basic backups and restores and NV provided that, we were compelled to go with it as the implementation was very very easy.

Incentivized

• Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.

Incentivized

• Highly reliable system backups
• Great pricing compared to competitors.
• Manual interference has gone down from almost 40% to initiate backups/recoveries.

Incentivized