Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.
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NetApp ONTAP Data Management Software
Score 8.8 out of 10
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NetApp's ONTAP Data Management Software is a storage and data management and protection solution. ONTAP 9 allows users to build an intelligent hybrid cloud that is the foundation of a NetApp Data Fabric that spans flash, disk, and cloud. Flexibly deploy storage on a choice of architectures—hardware storage systems, software-defined storage (SDS), and the cloud—while unifying data management across all of them.
Arcserve Backup has had a positive impact on ROI, as a reseller we are able to build in a healthy profit margin by reselling the product and services. Some of our company managed services are based upon clients running Arcserve Backup. Data recovery and system recovery times have reduced over product upgrades and enhancements, causing much less downtime
NetApp ONTAP Data Management is a must platform to most businesses around the globe since the tool generates various capabilities for the user to easily and very securely manage all the project data through the cloud services using the platform capabilities. The data analytics are generated in real-time and easy visualization of different data which the tool helps the user import across other platforms.
Not necessarily a dislike of OnCommand per se but I do dislike that you have to still use different flavors of this tool to get a holistic view of every aspect of your NetApp - System Manager, Performance Manager, Unified Manager etc
The initial process to connect to a filer probably could do with a little more friendly documentation as the format for filer name (or IP) and whether and SNMP string is required etc is not clear.
The ability for more complete search capability within the logs (so therefore not having to extract them to work with them) would be an advantage for the timely resolution of faults.
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Support is great. Our account managers and system engineers regularly contact us and check in on us. Provide free training on various topics. Our team is readily available to answer any questions. Support tickets are generated automatically if anything goes wrong such as a disk going bad and a new one is sent out immediately. Very happy with support.
We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.
I have not been able to use similar platform though in service delivery and functionality capacity this is the most effective tool in our company. The entire organization data and workloads are always under secure environment when managed by this great platform. It has enabled us to meet our objectives and speed up operations across in all departments. Data in both cloud and on premise is automatically connected to provide multiple services and bring efficiency.
Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.
