Arcserve Backup vs. NetApp Element Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Backup
Score 7.3 out of 10
N/A
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A
Element Software
Score 9.0 out of 10
N/A
NetApp's Element Software is a storage management application designed to simplify data management at scale for NetApp HCI and SolidFire, scale storage infrastructure and automate storage allocation.N/A
Pricing
Arcserve BackupNetApp Element Software
Editions & Modules
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Offerings
Pricing Offerings
Arcserve BackupElement Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve BackupNetApp Element Software
User Ratings
Arcserve BackupNetApp Element Software
Likelihood to Recommend
8.9
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Arcserve BackupNetApp Element Software
Likelihood to Recommend
Arcserve
Backup has had a positive impact on ROI, as a reseller we are able to
build in a healthy profit margin by reselling the product and services.
Some
of our company managed services are based upon clients running Arcserve
Backup.
Data
recovery and system recovery times have reduced over product upgrades and
enhancements, causing much less downtime
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Pros
  • Cost - A very affordable solution.
  • Support and Sales - Arcserve has been top notch to us with the sales process and support.
  • Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
  • Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.
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Cons
  • Support line just send a link so I have to research by my own.
  • Requires you to buy a license for every agent add on.
  • VMWare compatibility.
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Likelihood to Renew
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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Usability
It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
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Support Rating
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
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Alternatives Considered
We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.
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Return on Investment
  • Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.
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ScreenShots