Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.
N/A
Cyberduck
Score 9.7 out of 10
N/A
Cyberduck is an open source libre server and cloud storage browser for Mac and Windows developed by Iterate, with support for FTP, SFTP, WebDAV, Amazon S3, OpenStack Swift, Backblaze B2, Microsoft Azure & OneDrive, Google Drive and Dropbox.
Arcserve Backup has had a positive impact on ROI, as a reseller we are able to build in a healthy profit margin by reselling the product and services. Some of our company managed services are based upon clients running Arcserve Backup. Data recovery and system recovery times have reduced over product upgrades and enhancements, causing much less downtime
Any time you need or want to use an ftp client, an app such as Cyberduck is perfectly suited. I feel it works best when you're working with another business or vendor. If you need to send files to a client that are too large for email, I typically use WeTransfer, but mainly because you don't need to sign in to use that.
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
I really like the basic interface and folder like structure. It makes me feel like I'm in a regular folder window on my Mac. Navigation is simple. The toolbar is customizable to be able to add or remove icons to improve the simplicity and ease of use of the application. The app is very simply designed, which I appreciate.
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
When I did have a support request, I was less than pleased with the response. Firstly, it took a while to get a response. Secondly, I don't even think they addressed me directly--I got an automated response showing me that they had created an issue for it to be worked on in an upcoming release/update for the app. While the problem did get fixed, it never feels great to essentially get a response saying, "we'll add that to our list and maybe fix it some time in the future."
We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.
I have not used similar featured cloud storage products though I can highly recommend Cyberduck due to its great services. It is easy to arrange and search any file while using drag and drop features. The overall performance in browsing and and transferring files has been effective. My experience with this product has been awesome and I recommend to any company that aspires to improve storage services and data security.
Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.
The amount of time it takes me to upload/download files is significantly less than alternatives I've tried. This has saved me countless hours... and, as they say, "time is money."
Cyberduck is also much easier to configure than other apps I've tried. Connecting to my remote server was very straightforward, and even a complete novice could do it without much trouble.
The ease of use for obtaining file download links is also both a time and energy saver. When I spend less time and effort on simple tasks, I can focus on other business matters that are more complex.
