Arcoro HR vs. isolved

For my industry, ExakTime is incredible. The geo fencing, and clock-in locations and job types works incredibly well. I am likely to recommend because I have and I do recommend it constantly to others in my industry. I would say the only reason more people are not trying is it, is because they are of an older generation and using a virtual program can be daunting.

Incentivized

There is always room for improvements and updates. More workflows and ways to make the process easier for both employees and managers as well as the HR department. More functionality improvements vs esthetics as the platform already looks great. More ways for a manager to be involved with their employees without having to add separate module.

• GPS Location tracking for open project locations.
• Clock in and out for all employees.
• Downloading weekly reports for Touch Detail.
• Downloading monthly reports for Location and employee totals.
• Adding new employees into the software.
• Adding new locations into the software.
• Making adjustments to timesheets for inaccurate clock in and out from employees.

Incentivized

• isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
• The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
• The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.

Incentivized

• It would be a nice feature if employees could add photos of their progress on jobsites
• The GPS could be a bit more exact for tracking employees
• The reports page online is not the most user friendly page. It seems dated.

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

I don't have any major problems with Exaktime so I do not see a reason to switch to something else. All the bugs and learning curves have been worked out so move to another company will take too much time of which we do not have. I have become an Exaktime expert and don't trust another software that guarantees geofencing timekeeping.

Incentivized

Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.

ExakTime is very intuitive and easy to use in some cases. From an ExakTime Mobile perspective, it is very simple and easy to use. The Clock In/Clock Out screen is intuitive and easy to learn. Similarly, the ExakTime Connect side is very smooth and simple for Time Card Detail viewing and Report usage, but it is sadly lacking in User Experience in Scheduling.

Incentivized

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

I have had problems outside of normal business hours and I get a return phone call from them pretty quickly. There has only been I think 1 instance that I waited for too long to be able to fix my situation.

Incentivized

Super supportive and courteous. The initial set up and integration process was great. They helped every step of the way. They are great to get a hold of by email or phone and will find a solution. I have never run into any issues that they couldn't resolve. They make it easy to add or change processes when needed.

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

Gave a notice to all
employees to come to work 15 min early on the day planned to implement the
program. I had Spanish and English signs
on how to down load the program and log in I showed them ALL how to log in and
out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
breaks were mandatory for all employees
at least 30 min per day. This ensures
safety on the roofs. We had a few people
who did not have passwords to the app store and we had a few problems with
android phones but most of them were on their way quickly. Most not happy about the change but I hope
they see the benefit of it now.

Incentivized

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

This is the first product like this that we've used. We've been using ExakTime for several years now, and I can't imagine going back to manual entry! I also wouldn't think there's any comparable product on the market that allows as much customization or would be as user friendly as ExakTime

Incentivized

I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 employees isolved is the right fit.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

• Improved payroll accuracy and employee time breakdown by type of work, greatly reducing the manual data tracking and time spent by employees on such tracking. More time for actual work!
• Employees can interact via field notes while on the job, providing revisions to data entered if appropriate. Improves administrator efficiency as well.
• Reports significantly improve time tracking, positively effecting job costing recordkeeping and evaluation.

Incentivized

• Electronic Timecards in the app - less room for error manually figuring punch cards and better use of time management.
• Available Reports streamline my workload - Employee data, payroll records all at the click of a button in a report. Weekly, Quarterly and Year End data is easy access for all companies on one site.
• 90% Positive 10% negative on using personal cell phones for the app to clock in and out. Can't make everyone happy 100% of the time... we try though!
• Positive impact on employees with the security settings on their phone. They didn't like the hassle in the beginning, but understood why it was important to protect their data.