Archie vs. SmartDraw

It definitely helps saving time and keeping our office more organized. Personally I find the app easy to use, which is the most important thing, but also noticed there are fewer schedule conficts for example when it comes to meeting rooms.

As a developer i use it extensively for sharing ideas specially related for system design and application flows. Entire team finds it comfortable to use it, understand it and make changes swiftly. We use it for High Level System design. While discussing the only missing thing we find about it is the integration of an ide for Low Level Design but in my opinion this tool isn't made for that purpose.

Incentivized

• Their customer service team is always helpful and fast in replying via chat or email.
• The platform is exceptionally easy to use and customize to our needs.
• It integrates with Microsoft Teams and Outlook

• Provides examples to work off of--these are helpful when you don't know exactly where to start.
• Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
• Provides a wide variety of templates, meets a wide variety of needs.

Incentivized

• The program is quite automatic, although it took me some time to adjust to the many processes that our organization has in place.

• A month-to-month plan would be ideal for users that don't have a need to create many projects
• The sidebar navigation can be a little confusing with all of the tools listed.
• Offering customizable plans with only the feature you need would simplify navigation

Incentivized

Because they deliver way more than we expected

I give Archie a 10, since I really love using it. It does exactly what it promises with no hiccups. It's a well-designed product, created with a user in mind. It's also well integrated into other products, like Slack and Google Calendar. Aside from some minor improvements, it's a great solution.

They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!

Incentivized

It helps with Visitors management and Meeting Room Management of our Organization

The price is better, and the web interface is easier to navigate

As noted in first question, SmartDraw has them beat in every category I can think of (except for price; but need to keep in mind the old adage "you get what you pay for"!). This product allows for VASTLY-improved uploading of data than the Lucidchart product, and customer service is real, tangible service... they understand that when you have a question and need an answer, waiting 2 or 3 days for an email response is not acceptable.

Incentivized

• Increase in our revenue after adding different levels of membeship
• We can now open rooms to external bookings without affecting our regular members
• It helped us optimize our physical resources better

• SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
• Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Incentivized