Aptean Made2Manage ERP vs. Oracle JD Edwards EnterpriseOne

For parts sales, M2M is not a good program. There are too many glitches that happen between the sales order process and the shipping process. At the same time, we have to work with outside vendors to make certain functions work in the program. Or it has to work outside the program and communicate back to the main software. Way too clunky.

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If there are lot of complicated systems this might not be the best system. If you have only some complexity Oracle JD Edwards EnterpriseOne is a product a technical or application person can wrap their hands around and understand the whole system.

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• Made2Manage has been consistent since I began supporting it in terms of data input and the user interface.

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• The new versions (9.2) of JDE has so much open functionality and really gives the user control over the screens and what they want to see. Love that the layout of the screen is really up to the user and what they want to see it along with freezing columns and creating favorites for way access.
• It is so flexible with the system platforms that it can run on and so easy to customize since it supports so many databases.
• It is intuitive and does not need to have a lot of training on how to use the software.
• It's just a great ERP software and one of the better ones I've seen.
• Oracle is FINALLY starting to listen to the users and SIGs and putting enhancements into the system which makes life easier for us business users.

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• The management interface for users is not straightforward.
• Managing permissions for users is difficult outside of copying permissions.
• It still has lots of issues that can cause significant downtime.

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• The Configurable Network Language (CNC) is a proprietary protocol, and it can be difficult to source resources that understand this language well.
• It has some inherent limitations with generating PDF or printable files. Most organizations use a third party platform like Creat!form or Bottomline to solve this.
• No built in credit card processing solution, and no plug-and-play eCommerce or webstore capabilities available.

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I am not in the decision making group any more for this product. When I was, I along with many other managers, voted to go with a competitive product software vs re-subscribing to Aptean for this product. We were convinced by certain parties at our work that the new product was head and shoulders above the old product. While they freshened up a few things and there was an increase in some functionality areas, it was still tired.

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This software is not user-friendly nor easy to train on. I train people for various departments and had argued for the company to go with another company. I was not alone. When the time came for us to do an upgrade (necessitated by the advent of Windows 10 compatibility issues), a number of managers at our organization wanted to seek out other vendors due to the difficulty in training people to use the software. Then have to deal with so many of the user issues and lack of functionality created by the need for using an outside software programmer to bring in software that interpreted what M2M was doing and then translate it back into the program so that we had an end-user solution. This software should be robust enough to do it all. It is not. I hate to be so negative about it but anyone that has spent as many years using this software as I have should find something good to say about the platform and I struggle to do that. I had asked for the warranty section that would tie into the return authorization process. I was told it would happen. It didn't. Bad karma.

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great design and continuous improvements

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I go back to the warranty segment of the program to help track expenses that were generated by returns and zero-dollar sales orders to resolve customer issues. I feel like I was lied to by the company. They said they would have it in there on the new release. They told the purchasing manager it would be on the new release. The purchasing manager assured me it would be on there. They even showed 'warranty loading' on the screen when you signed in. However, there was no additional component of the return material authorization process for warranty adaptation. I even challenged our upload team about it and they had no answer. It does a few functions well but in my personal experience, buy something else.

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The actual implementation was no worse or better than other software updates. There were days of pain and additional training helped overcome a lot of the learning curve associated with that. However, that training came from our own internal staff vs anyone from Aptean.

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They worked in a similar manner. I was not an admin when I used Oracle though.

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It is simple to use and implement as compared to complex softwares in the market that may take ample amount of time to implement. The budget is also slightly less to provide the same functionality that other softwares are providing. Also having Oracle database that comes with the system is much easier to handle and use and have much security.

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• I came on board after M2M was implemented so I'm not sure how it has changed from previous software. However, I do know it has the ability to grow with the company.

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• Oracle JD Edwards EnterpriseOne's advantage is significant cost savings and operational improvements when you run Oracle JD Edwards EnterpriseOne in the Oracle Cloud. Oracle JD Edwards EnterpriseOne offers the only no-compromise enterprise cloud platform for moving Oracle JD Edwards EnterpriseOne, its associated database systems, an ecosystem of apps to the cloud. Oracle JD Edwards EnterpriseOne's One-Click Provisioning tool allows you to deploy Oracle JD Edwards EnterpriseOne on the Oracle Cloud in hours, not days while maintaining the integrity of existing customized apps.

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