Aptean CRM vs. Pobuca

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aptean CRM
Score 8.8 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Pobuca
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
$0
Pricing
Aptean CRMPobuca
Editions & Modules
No answers on this topic
Free
$0.00
Pro
$3.00
per user/per month
Enterprise
$5.00
per user/per month
Offerings
Pricing Offerings
Aptean CRMPobuca
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aptean CRMPobuca
Features
Aptean CRMPobuca
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aptean CRM
9.2
Ratings
18% above category average
Pobuca
-
Ratings
Customer data management / contact management10.00 Ratings00 Ratings
Workflow management9.00 Ratings00 Ratings
Territory management9.00 Ratings00 Ratings
Opportunity management9.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings00 Ratings
Contract management10.00 Ratings00 Ratings
Quote & order management9.00 Ratings00 Ratings
Interaction tracking9.00 Ratings00 Ratings
Channel / partner relationship management9.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aptean CRM
9.7
Ratings
25% above category average
Pobuca
-
Ratings
Case management9.00 Ratings00 Ratings
Call center management10.00 Ratings00 Ratings
Help desk management10.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aptean CRM
9.5
Ratings
22% above category average
Pobuca
-
Ratings
Lead management10.00 Ratings00 Ratings
Email marketing9.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aptean CRM
9.0
Ratings
17% above category average
Pobuca
-
Ratings
Task management10.00 Ratings00 Ratings
Billing and invoicing management9.00 Ratings00 Ratings
Reporting8.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aptean CRM
9.0
Ratings
17% above category average
Pobuca
-
Ratings
Forecasting9.00 Ratings00 Ratings
Pipeline visualization9.00 Ratings00 Ratings
Customizable reports9.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aptean CRM
9.0
Ratings
18% above category average
Pobuca
-
Ratings
Custom fields9.00 Ratings00 Ratings
Custom objects9.00 Ratings00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration9.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Aptean CRM
8.5
Ratings
2% above category average
Pobuca
-
Ratings
Single sign-on capability9.00 Ratings00 Ratings
Role-based user permissions8.00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aptean CRM
9.5
Ratings
26% above category average
Pobuca
-
Ratings
Social data10.00 Ratings00 Ratings
Social engagement9.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aptean CRM
9.5
Ratings
26% above category average
Pobuca
-
Ratings
Marketing automation10.00 Ratings00 Ratings
Compensation management9.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aptean CRM
9.0
Ratings
20% above category average
Pobuca
-
Ratings
Mobile access9.00 Ratings00 Ratings
Best Alternatives
Aptean CRMPobuca
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aptean CRMPobuca
Likelihood to Recommend
9.0
(0 ratings)
8.9
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Aptean CRMPobuca
Likelihood to Recommend
This is a solid basic platform. It's not Salesforce but it IS integrated with IntuitiveERP and is included in the price. For the cost, you certainly can't get this type of functionality in other small CRM packages. If you have IntuitiveERP already and are looking to move towards a CRM package it's certainly a way to help you get your footing before deciding you need a larger scale package, but I don't know that you'd want to invest in Intuitive JUST for their CRM cycle.
Read full review
Pobuca works well with small businesses. Your whole company can have access to contacts and can easily share contacts. It's easy to use and input information. It's simple to set up for all your employees. Having access to business cards with simply taking a picture is a nice feature. It's overall ease of use and simple interface makes it an effective program
Read full review
Pros
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
Read full review
  • We can add any contact into it easily.
  • It has the option to edit any contact.
  • It allows us to manage our contacts in any order of our choice--either alphabetically or any other way according to our ease.
Read full review
Cons
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
Read full review
  • It forces you to fill out information when you may not have it.
  • It separates by organization and person which isn't useful.
Read full review
Usability
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
Read full review
No answers on this topic
Support Rating
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
Read full review
No answers on this topic
Alternatives Considered
My expectations with Salesforce.com were quite high but it was a useless tool as it didn’t concede the nature of our work and had not had enough features to make our work manageable and we have witnessed no change in our customer relationship management but on the other side if I look at Aptean then it is far beyond words in its working capabilities.
Read full review
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.
Read full review
Return on Investment
  • This is its other major feature that I consider as its strength as Salesforce automation helps in saving time.
  • I am highly invigorated by the working capacity and the way it manages customer relations.
  • It lacks Mobile access and any kind of web portal and it is a major drawback.
Read full review
  • Shortened time looking for leads
  • Practicality in dialing direct from the app
  • Our custom fields help us a lot job-wise
Read full review
ScreenShots

Pobuca Screenshots

Screenshot of Pobuca-where teams share contactsScreenshot of Import business contacts in one placeScreenshot of Link contacts to related organizationsScreenshot of Smart search finds  the user is looking forScreenshot of Capture email signaturesScreenshot of Access contacts everywhere with Pobuca mobile app