Aptean CRM vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aptean CRM
Score 8.8 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Pricing
Aptean CRMNimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
Aptean CRMNimble
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aptean CRMNimble
Features
Aptean CRMNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aptean CRM
9.2
Ratings
18% above category average
Nimble
8.5
Ratings
10% above category average
Customer data management / contact management10.00 Ratings9.50 Ratings
Workflow management9.00 Ratings8.40 Ratings
Territory management9.00 Ratings8.70 Ratings
Opportunity management9.00 Ratings8.10 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings9.40 Ratings
Contract management10.00 Ratings8.50 Ratings
Quote & order management9.00 Ratings6.60 Ratings
Interaction tracking9.00 Ratings9.20 Ratings
Channel / partner relationship management9.00 Ratings8.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aptean CRM
9.7
Ratings
25% above category average
Nimble
8.1
Ratings
7% above category average
Case management9.00 Ratings7.90 Ratings
Call center management10.00 Ratings8.20 Ratings
Help desk management10.00 Ratings8.30 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aptean CRM
9.5
Ratings
22% above category average
Nimble
8.7
Ratings
14% above category average
Lead management10.00 Ratings8.40 Ratings
Email marketing9.00 Ratings9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aptean CRM
9.0
Ratings
17% above category average
Nimble
8.2
Ratings
8% above category average
Task management10.00 Ratings8.50 Ratings
Billing and invoicing management9.00 Ratings8.40 Ratings
Reporting8.00 Ratings7.70 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aptean CRM
9.0
Ratings
17% above category average
Nimble
8.9
Ratings
16% above category average
Forecasting9.00 Ratings8.90 Ratings
Pipeline visualization9.00 Ratings8.80 Ratings
Customizable reports9.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aptean CRM
9.0
Ratings
18% above category average
Nimble
8.6
Ratings
14% above category average
Custom fields9.00 Ratings9.00 Ratings
Custom objects9.00 Ratings8.30 Ratings
Scripting environment9.00 Ratings8.50 Ratings
API for custom integration9.00 Ratings8.80 Ratings
Security
Comparison of Security features of Product A and Product B
Aptean CRM
8.5
Ratings
2% above category average
Nimble
9.3
Ratings
11% above category average
Single sign-on capability9.00 Ratings9.40 Ratings
Role-based user permissions8.00 Ratings9.30 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aptean CRM
9.5
Ratings
26% above category average
Nimble
8.4
Ratings
13% above category average
Social data10.00 Ratings8.40 Ratings
Social engagement9.00 Ratings8.40 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aptean CRM
9.5
Ratings
26% above category average
Nimble
8.8
Ratings
18% above category average
Marketing automation10.00 Ratings8.70 Ratings
Compensation management9.00 Ratings8.90 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aptean CRM
9.0
Ratings
20% above category average
Nimble
8.3
Ratings
12% above category average
Mobile access9.00 Ratings8.30 Ratings
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Aptean CRMNimble
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Score 10.0 out of 10
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Score 9.7 out of 10
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Score 9.7 out of 10
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User Ratings
Aptean CRMNimble
Likelihood to Recommend
9.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(0 ratings)
Usability
9.0
(0 ratings)
8.5
(0 ratings)
Support Rating
9.0
(0 ratings)
9.8
(0 ratings)
User Testimonials
Aptean CRMNimble
Likelihood to Recommend
This is a solid basic platform. It's not Salesforce but it IS integrated with IntuitiveERP and is included in the price. For the cost, you certainly can't get this type of functionality in other small CRM packages. If you have IntuitiveERP already and are looking to move towards a CRM package it's certainly a way to help you get your footing before deciding you need a larger scale package, but I don't know that you'd want to invest in Intuitive JUST for their CRM cycle.
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[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
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Pros
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
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  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
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Cons
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
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  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
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Likelihood to Renew
No answers on this topic
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Usability
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
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The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Support Rating
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
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Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
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Alternatives Considered
My expectations with Salesforce.com were quite high but it was a useless tool as it didn’t concede the nature of our work and had not had enough features to make our work manageable and we have witnessed no change in our customer relationship management but on the other side if I look at Aptean then it is far beyond words in its working capabilities.
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I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
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Return on Investment
  • This is its other major feature that I consider as its strength as Salesforce automation helps in saving time.
  • I am highly invigorated by the working capacity and the way it manages customer relations.
  • It lacks Mobile access and any kind of web portal and it is a major drawback.
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  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
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ScreenShots