ApprovalMax vs. Square 9 Softworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ApprovalMax
Score 8.1 out of 10
N/A
ApprovalMax provides approval workflow automation for cloud accounting platforms such as Xero and QuickBooks Online. It replaces paper- and email-based approval processes with multi-step and multi-role automated approval workflows that enable automated notifications to approvers, automated audit trails, and mobile approvals. Approval workflows include: Invoice approvals / bill review and bill approval Purchase order approval, including the functionality to create…
$54
per month per organization
Square 9 Softworks
Score 9.4 out of 10
N/A
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
$50
per month per user (5 User Minimum)
Pricing
ApprovalMaxSquare 9 Softworks
Editions & Modules
ApprovalMax Standard
$54
per month per organization
ApprovalMax Advanced
$83
per month per organization
ApprovalMax Premium
$121
per month per organization
Square 9 Process Automation Essentials
$50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials
$68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials
$75
per month per user (10 User Minimum)
Offerings
Pricing Offerings
ApprovalMaxSquare 9 Softworks
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsDiscount available for annual pricing and for management of multiple organizations.Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
More Pricing Information
Features
ApprovalMaxSquare 9 Softworks
Payment Management
Comparison of Payment Management features of Product A and Product B
ApprovalMax
8.0
Ratings
7% above category average
Square 9 Softworks
-
Ratings
Customizable Approval Policies9.00 Ratings00 Ratings
Financial Document Management9.00 Ratings00 Ratings
Payment Status Tracking9.00 Ratings00 Ratings
Payment Audit Trail9.00 Ratings00 Ratings
Duplicate Bill Detection4.00 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
ApprovalMax
8.5
Ratings
24% above category average
Square 9 Softworks
-
Ratings
Automated Accounts Payable Processes9.00 Ratings00 Ratings
Vendor Management8.00 Ratings00 Ratings
Best Alternatives
ApprovalMaxSquare 9 Softworks
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Webexpenses
Webexpenses
Score 9.2 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApprovalMaxSquare 9 Softworks
Likelihood to Recommend
9.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
4.9
(0 ratings)
Usability
-
(0 ratings)
6.5
(0 ratings)
Availability
-
(0 ratings)
7.3
(0 ratings)
Performance
-
(0 ratings)
7.3
(0 ratings)
Support Rating
-
(0 ratings)
7.9
(0 ratings)
In-Person Training
-
(0 ratings)
7.3
(0 ratings)
Implementation Rating
-
(0 ratings)
6.4
(0 ratings)
Ease of integration
-
(0 ratings)
4.5
(0 ratings)
Product Scalability
-
(0 ratings)
7.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
ApprovalMaxSquare 9 Softworks
Likelihood to Recommend
As mentioned previously - able to send invoice based on amount , program code and division code ,supplier is very useful feature ; If an invoice does not fit into approval process than it is rejected and an email is received mentioning the reason
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Square 9 Softworks is well suited for unique needs within companies. We have built, renovated, and optimized custom workflows within our archives, designed highly specific interfaces with our ERP platform, and Square 9 Softworks has answered the bell through it all.
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Pros
  • choice based on Program codes / division codes - we use Xero accounting system and we have 22 program codes and 11 divison codes ; once invoice is entered in Xero depending on relevant program code and divison code, Approval max automatically send invoice to relevant person depending on approval workflow process . One manager could be handling multiple divison and program codes; if our approval work flow process is properly designed - it is accurate in sending invoice to relevant manager.
  • invoice can also send to various managers based on General ledger codes ; this flexibility makes useful when manager is handling only certain nature of expenses regardless of program codes / divisionl.
  • Approval process can also be designed based on level of amount ; and level of amount is derived from our Delegation policy. it makes audit of application of delegation policy easy ; we give copy of delegation policy and print of approval work flow process to auditor.
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  • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
  • While indexing fields in Global Search, the Key Free tool works great.
  • Global Search is well-organized. It's easy to navigate and find your documents.
  • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
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Cons
  • date and time of change in approval process ; for example if Mr. A was responsible for all expenses above $1000 in Oct 23 and from Nov 23 it is changed to $5000 . in Dec 23 if it is checked - it will show approval limit of $5000 ; but will not show from which date limit was changed. Auditor always asks this question when the limit was changed in approval max - we cannot prove it.
  • If there is audit trail of who made the changes , when and what changes were made ; will be good.
  • when we are in main page of seeing invoices awaiting approval - there are hundreds of invoices - searching for one invoice from particular supplier is very cumbersome job - we have to go by each and every invoice in order to find that invoice ; it will be good if we have search function on main page itself ; in current scenario we have to go to report section - input all filters and than search for that particular invoice.
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  • Overall, it is not as stable as other software. Some errors could not be fixed, such as a form going forward without approval because a user pressed "enter" twice in a row.
  • I probably only use 20% of the functionality. Beyond that, I'd have to pay for development. We did that once, and the project that we paid for never was implemented. They allowed us to request a design before my time that was so complicated that they never got it to work. Once I came on board, I implemented a much simpler solution.
  • Our upgrade took much, much longer than expected, and was disrupted by so many software issues.
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Likelihood to Renew
No answers on this topic
We are definitely renewing our SmartSearch. This is the only place all of our companies contracts and regulatory filings are kept. Our company would lose track of all expiring contracts if we did not renew. We would also need to spend many hours figuring out a new organizational system for all of our files, as well as savings the documents from SmartSearch onto the computer.
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Usability
No answers on this topic
The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
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Reliability and Availability
No answers on this topic
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
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Performance
No answers on this topic
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
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Support Rating
No answers on this topic
Support is always extremely helpful and responsive. Whenever we have a question, it is simple contacting them and also setting-up an appointment, if necessary. Scheduling the appointment is easy and they are willing to talk on the phone, which is not always true with software companies. Their report support tools are also really east to use.
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In-Person Training
No answers on this topic
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
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Implementation Rating
No answers on this topic
I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
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Alternatives Considered
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SharePoint and Square 9 Softworks are similar in some ways and totally different in others. They both do workflow, although Square 9 Workflow gives administrators more options. They both have a repository, although Square 9 GlobalSearch is more structured in terms of customization. Using field values allows for more exact search capabilites. Square 9 AI tools allows administrators to get the correct data off the page more precisely with less effort.
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Scalability
No answers on this topic
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
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Return on Investment
  • It has certainly made a positive impact ; it is definately worth its value ; when we are processing hundreds of invoices every fortnight ; getting approval of invoices in timely manner for all invoices is of paramount importance . as approval max has its own app - approval can be done on mobile phone also ; this is particularly helpful when staff is travelling .
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  • Reduction in human error through manual data entry process now being automated
  • Reduction in cost due to automation allowing the function to not require a full time employee
  • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
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ScreenShots

ApprovalMax Screenshots

Screenshot of where approval processes are set up  – no matter how simple or complex.Screenshot of the interface to build approval steps that follow any business rules – whether approvals happen one after another, all at once, or only in certain cases. The user can also control who approves based on things like amount, supplier, account code, or category.Screenshot of where to approve bills and purchase orders the way that works best.Screenshot of the interface that matches bills to approved purchase orders from the same supplier to keep coding accurate and control spending. Unmatched bills can also be stopped from being approved.Screenshot of where to mention others in comments to bring them in or get their input – even if they’re not part of the original approval. If they don’t have access, a prompt to add them as a Watcher is sent. Mentions work on web and mobile, sending notifications as soon as access is granted.Screenshot of where to raise purchase orders, approve requests, and extract key details from bills and purchase orders – all on the go with the ApprovalMax mobile app for iOS and Android.

Square 9 Softworks Screenshots

Screenshot of GlobalSearch, which allows users to organize and sort documents based on extracted dataScreenshot of automated data extraction from documents using Square 9's AI-powered extraction tool, TransformAI.Screenshot of GlobalCapture, which is used to build workflows and automatically assign tasks to users.Screenshot of a front-facing Portal for new hires and applicants. This lets them fill out important employee documents such as job application, Direct Deposit and W-4 forms.Screenshot of the hiring and onboarding portal, where new hire documentation is completed.Screenshot of GlobalForms, which has new hire government forms such as I-9 and W-4 forms.