ApplicantStack by SwipeClock vs. TriNet HR Plus

ApplicantStack is an excellent tool for managing applicants and recruitment efforts. It allows multiple users to access data and stay informed of the status of recruitment projects.

Incentivized

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done

Incentivized

• Customized reporting
• Customized workflow
• Email triggers
• Customized URLs apply links to track the source of candidates, with scraping capabilities for Indeed, LinkedIn and social platforms
• Customized screening questions with scoring functionality

Incentivized

• Simple platform for running payroll. It is easy to adjust pay, see deductions, reimburse employees, manage bonuses, etc. It takes literally 5 minutes or less to run payroll - which is huge.
• Zenefits has a great system for getting new employees on boarded with the employee handbook, financial stuff, legal employment verification, and more. Makes it so that I can be a little more hand-off during that process.
• Zenefits does a great job of reminding me if there are things coming up like benefits renewal, or legally mandated updates to renewing our employee handbook, new tax laws, etc. - so that I don't feel like there are important things slipping through the cracks.

Incentivized

• I believe this stems from integration with our website, but ever since our franchisor changed the layout of our application, we have had issues with people being able to complete our application. We very recently reduced our initial application to contact information only and have seen a twofold increase in the number of completed "applications". Technological ability is not a part of the job we mainly hire for, so this has worked better for us.
• Setting up forms on the onboarding side can be arduous, but it is done so infrequently that it's not a deterrent for us. Once you have a setup that works, you're golden. You do have to use Internet Explorer when modifying forms to be able to save changes for some reason.
• If you don't have someone tech savvy on staff, you will need to contact ApplicantStack staff to make changes to your application. They have been very helpful for me the couple times I have needed help.

Incentivized

• Support is a little bit tricky - they always get back, but isn't the most intuitive support as you have to go through a list of preset options for what you are wanting to contact them about
• No support for 9/80 schedule (every other Friday off)

Incentivized

It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone

Incentivized

It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.

We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error

Incentivized

This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error

Incentivized

ApplicantStack support is outstanding. Any issue that I have ever encountered is handled within a day by their support team. There are very rarely issues that come up, and they typically stem from a user error, but the ApplicantStack team is always ready to help and solve the issues that arise.

Incentivized

Zenefits support staff and employees are great at what they do. They are friendly and extremely helpful. Questions and concerns submitted are always responded to in a timely manner. The explanations are thoughtful and quickly resolve the issues. If a solution can not be ready fixed they will work diligently until it’s resolved in full

Incentivized

Can't really say just because I would not know.

Incentivized

It went through successfully.

Incentivized

Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits

Incentivized

Applicantstack offered a high level of customization for us, at a price point their competitors couldn't touch. While it's got some room for improvement in reporting, we've been able to fill every gap with custom programming at an incredibly reasonable rate.

Incentivized

We used QuickBooks Online Payroll from 2014 to 2019 and transitioned to Zenefits Payroll at the beginning of 2020 when Zenefits Payroll shortly after Zenefits Payroll became available in all 50 states. We made the transition to provide our employees with one powerful app to view their paystubs, request time off, view their benefits information, manage their pre-tax spending accounts, and look up contact information of their fellow team members

It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers

Incentivized

• ROI achieved within 2-3 months of using ApplicantStack.
• ApplicantStack has positively affected our time to fill ratio and improved candidate communication.

Incentivized

• Lost time. I spent more time trying to fix problems than doing many of these tasks manually the year before.
• Lost money. Given the product was a headache, I wasted the onboarding fee, the subscription fee, and am now paying delinquent fees to tax authorities.
• Stress. I've got a company to lead, dealing with payroll issues every month does not help.