ApplicantStack by SwipeClock vs. Lever

ApplicantStack is an excellent tool for managing applicants and recruitment efforts. It allows multiple users to access data and stay informed of the status of recruitment projects.

Incentivized

Managing pipeline and candidate communication is easy through lever. Keeping it all in one place allows the hiring teams to be in the loop real-time. The reporting is clunky and basic, however, and without a 3rd party tool, sourcing from the lever database is difficult. Also, it is very easy to have duplicate candidates since the alerts Lever gives are often incorrect

Incentivized

• Customized reporting
• Customized workflow
• Email triggers
• Customized URLs apply links to track the source of candidates, with scraping capabilities for Indeed, LinkedIn and social platforms
• Customized screening questions with scoring functionality

Incentivized

• Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
• Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
• Has excellent reporting on how well each email message is working.

Incentivized

• I believe this stems from integration with our website, but ever since our franchisor changed the layout of our application, we have had issues with people being able to complete our application. We very recently reduced our initial application to contact information only and have seen a twofold increase in the number of completed "applications". Technological ability is not a part of the job we mainly hire for, so this has worked better for us.
• Setting up forms on the onboarding side can be arduous, but it is done so infrequently that it's not a deterrent for us. Once you have a setup that works, you're golden. You do have to use Internet Explorer when modifying forms to be able to save changes for some reason.
• If you don't have someone tech savvy on staff, you will need to contact ApplicantStack staff to make changes to your application. They have been very helpful for me the couple times I have needed help.

Incentivized

• It would be nice if we were provided a more detailed summary of why our referrals were not selected for a position.
• The feedback feature that interviewers can give on candidates is great, but it is sometimes hard to find again after completion.
• If there is a mobile version, better marketing/awareness on this would be helpful.

Incentivized

It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!

ApplicantStack support is outstanding. Any issue that I have ever encountered is handled within a day by their support team. There are very rarely issues that come up, and they typically stem from a user error, but the ApplicantStack team is always ready to help and solve the issues that arise.

Incentivized

What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...

Applicantstack offered a high level of customization for us, at a price point their competitors couldn't touch. While it's got some room for improvement in reporting, we've been able to fill every gap with custom programming at an incredibly reasonable rate.

Incentivized

I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.

Incentivized

• ROI achieved within 2-3 months of using ApplicantStack.
• ApplicantStack has positively affected our time to fill ratio and improved candidate communication.

Incentivized

• We have an ATS now and did not have one before
• LinkedIn integration is better than others I've seen
• Spend too much time researching unhelpful user guides since their support is terrible
• Lots of frustration with post implementation support
• Integrations break, tools don't work and settings fail which could lead to other issues