Apple iCloud vs. Blackberry Workspaces

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple iCloud
Score 8.5 out of 10
N/A
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
$0.99
per month
Blackberry Workspaces
Score 8.0 out of 10
N/A
Blackberry Workspaces (formerly Watchdox, a product acquired by Blackberry in May 2015) is an enterprise grade cloud storage, file sync and share option.N/A
Pricing
Apple iCloudBlackberry Workspaces
Editions & Modules
50GB
$0.99
per month
200GB
$2.99
per month
2TB
$9.99
per month
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Offerings
Pricing Offerings
Apple iCloudBlackberry Workspaces
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple iCloudBlackberry Workspaces
Features
Apple iCloudBlackberry Workspaces
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Apple iCloud
8.4
77 Ratings
0% below category average
Blackberry Workspaces
8.9
1 Ratings
6% above category average
Versioning8.753 Ratings10.01 Ratings
Video files9.373 Ratings6.01 Ratings
Audio files9.370 Ratings6.01 Ratings
Document collaboration7.166 Ratings10.01 Ratings
Access control7.764 Ratings10.01 Ratings
File search8.569 Ratings10.01 Ratings
Device sync8.576 Ratings10.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Apple iCloud
7.5
73 Ratings
15% below category average
Blackberry Workspaces
10.0
1 Ratings
14% above category average
User and role management6.957 Ratings10.01 Ratings
File organization8.269 Ratings10.01 Ratings
Device management7.370 Ratings10.01 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Apple iCloud
7.1
77 Ratings
18% below category average
Blackberry Workspaces
7.3
1 Ratings
15% below category average
Performance7.277 Ratings6.01 Ratings
Reliability8.177 Ratings6.01 Ratings
Storage Reports6.160 Ratings10.01 Ratings
User Ratings
Apple iCloudBlackberry Workspaces
Likelihood to Recommend
9.1
(77 ratings)
6.0
(1 ratings)
Likelihood to Renew
10.0
(4 ratings)
-
(0 ratings)
Usability
8.5
(23 ratings)
-
(0 ratings)
Performance
8.2
(12 ratings)
-
(0 ratings)
Support Rating
7.5
(20 ratings)
3.0
(1 ratings)
User Testimonials
Apple iCloudBlackberry Workspaces
Likelihood to Recommend
Apple
Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
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BlackBerry
It's so easy to have running lists that constantly need updating to basically live in a folder on your desktop. Open and save it like a regular document and then it's synced company-wide! However, syncing issues and almost non-existent customer support means that you're basically on your own to figure things out by trial and error.
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Pros
Apple
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
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BlackBerry
  • Simple to download.
  • Easy to navigate.
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Cons
Apple
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
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BlackBerry
  • Signs out unnecessarily.
  • Slow syncing (sometimes).
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Likelihood to Renew
Apple
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
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BlackBerry
No answers on this topic
Usability
Apple
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
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BlackBerry
No answers on this topic
Performance
Apple
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
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BlackBerry
No answers on this topic
Support Rating
Apple
Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
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BlackBerry
I've personally never talked to anyone from customer support, but my boss has. It took him almost 2 weeks just to get a response back and it wasn't very helpful. We basically had to figure everything out on our own.
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Alternatives Considered
Apple
Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
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BlackBerry
I have never used anything besides Blackberry Workspaces (formerly Watchdox) so I am not sure how it stacks up against them.
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Return on Investment
Apple
  • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
  • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
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BlackBerry
  • Instead of sending large documents through email, we use this.
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ScreenShots