Apica is an observability cost optimization provider helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs.
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Sentry
Score 9.1 out of 10
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Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.
It's very clunky. Infrastructure is large and very difficult to upgrade.
SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
Update: they now offer federated logins
It filled a gap in monitoring for us, but we're looking to move on.
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
Apica Synthetic is more efficient than other competitors; our main priority is gain in the effort, time, and customer satisfaction, which Apica Synthetic definitely guarantees. Real-time alerts are just perfect which is exactly what we need, I can't say the same about other tools that may be less expensive but also less efficient.
We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide product level insights that New Relic does not.
My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...
