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Apica vs. Microsoft System Center Operations Manager (SCOM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apica

    Score7 out of 10
    N/AApica is an observability cost optimization provider helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs.N/A

    Microsoft System Center Operations Manager (SCOM)

    Score7.5 out of 10
    N/AMicrosoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
    Pricing
    ApicaMicrosoft System Center Operations Manager (SCOM)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ApicaMicrosoft System Center Operations Manager (SCOM)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ApicaMicrosoft System Center Operations Manager (SCOM)
    Considered Both Products
    Apica
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    ApicaMicrosoft System Center Operations Manager (SCOM)
    Application Performance Management
    Comparison of Application Performance Management features of Apica and Microsoft System Center Operations Manager (SCOM)
    Feature
    Apica
    -
    Ratings
    Microsoft System Center Operations Manager (SCOM)
    6.1
    22 Ratings
    22% below category average
    Application monitoring00 Ratings5.020 Ratings
    Database monitoring00 Ratings9.022 Ratings
    Threshold alerts00 Ratings10.022 Ratings
    Predictive capabilities00 Ratings2.020 Ratings
    Application performance management console00 Ratings3.019 Ratings
    Collaboration tools00 Ratings6.017 Ratings
    Out-of-the box templates to monitor applications00 Ratings4.020 Ratings
    Application dependency mapping and thresholding00 Ratings4.018 Ratings
    Virtualization monitoring00 Ratings7.020 Ratings
    Server availability and performance monitoring00 Ratings10.021 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.021 Ratings
    IT Asset Discovery00 Ratings5.018 Ratings
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    ApicaMicrosoft System Center Operations Manager (SCOM)
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    User Ratings
    ApicaMicrosoft System Center Operations Manager (SCOM)
    Likelihood to Recommend
    8.2
    (11 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.3
    (8 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ApicaMicrosoft System Center Operations Manager (SCOM)
    Likelihood to Recommend
    Apica
    As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
    Incentivized
    Read full review
    Microsoft
    More appropriate for:
    • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
    • Environments where cost is less of a factor than settling on a single platform for monitoring
    • Environments where the administrators are familiar with the setup and installation of SCOM.
    Less appropriate for:
    • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
    • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
    • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
    Incentivized
    Read full review
    Pros
    Apica
    • Auto alerts trigger if any issue is identified
    • Graphical representation of the health of applications
    • Good product support from the team
    Incentivized
    Read full review
    Microsoft
    • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
    • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
    • Allows you to customize your views and workspaces for specific tasks and needs.
    • Reporting is powerful and flexible.
    Incentivized
    Read full review
    Cons
    Apica
    • It's very clunky. Infrastructure is large and very difficult to upgrade.
    • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
    • Update: they now offer federated logins
    • It filled a gap in monitoring for us, but we're looking to move on.
    Incentivized
    Read full review
    Microsoft
    • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
    • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
    • The OOB SCOM reports are a bit clunky and feel outdated.
    Incentivized
    Read full review
    Likelihood to Renew
    Apica
    We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
    Incentivized
    Read full review
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Usability
    Apica
    As per my experience while using it. Thanks!
    Read full review
    Microsoft
    Ease of Use and user friendly dashboard
    Incentivized
    Read full review
    Support Rating
    Apica
    Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
    Read full review
    Microsoft
    Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
    Incentivized
    Read full review
    Implementation Rating
    Apica
    Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
    Read full review
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    Alternatives Considered
    Apica
    We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
    Incentivized
    Read full review
    Microsoft
    We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
    Incentivized
    Read full review
    Return on Investment
    Apica
    • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
    • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
    Incentivized
    Read full review
    Microsoft
    • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
    • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
    • It assists with 24/7 monitoring and out of hours support
    Incentivized
    Read full review
    ScreenShots