Apica is an observability cost optimization provider helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs.
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IBM Instana
Score 8.1 out of 10
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Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
It's very clunky. Infrastructure is large and very difficult to upgrade.
SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
Update: they now offer federated logins
It filled a gap in monitoring for us, but we're looking to move on.
I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
Apica Synthetic is more efficient than other competitors; our main priority is gain in the effort, time, and customer satisfaction, which Apica Synthetic definitely guarantees. Real-time alerts are just perfect which is exactly what we need, I can't say the same about other tools that may be less expensive but also less efficient.
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
Let's me monitor and pinpoint issues across multiple critical systems and applications that work in tandem, reducing drastically, the time in identifying root cause and solving the issues.
Let's me deep dive into issues found with a lot of detailed information about particular requests , and find proper solutions by my own research or even with Gen AI assistant using Watson.x or you could prompt your AI solution of choice as well.
All systems fail at some point, so IBM Instana gives stakeholders ease that large complex and critical systems that affect the very livelihood of people is being observed with pinpoint precision and that issues are addressed promptly and with compass pointing north towards the problem's root cause and solutions.
