Apache Guacamole vs. Citrix Gateway

Apache Guacamole is well suited for providing remote access and controlling administrative servers/devices in small to medium-scale deployments. Guacamole client is an HTML5 web application, to use it you only need any modern web browser. In my opinion, the developers' choice to use Tomcat/Java made the application somewhat heavyweight with too many dependencies. If we manage to resolve the stability issues we would likely use it for employees' access to their workstations company-wide.

Incentivized

Citrix Gateway is also a great browser or alternate browser if you need a more search engine for your research and other important things to know. It is perfect for your browsing experience and I highly recommend Citrix to my colleagues and friends. For me, this tool is really useful and I believe to others too.

• Remote connect to Linux OS
• Remote connect to Windows OS

Incentivized

• Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
• Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
• In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.

Incentivized

• We have experienced some stability problems (mostly Tomcat related).
• The interface could be a little more user-friendly.
• Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.

Incentivized

• One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
• We wish to reduce support request with self service password resets.
• We would also want to lessen authentication to involve less administration.

Incentivized

it's easy

Incentivized

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Incentivized

It's easy and free of use, therefore perfect for quick implementations when needed.

Incentivized

We have successfully used noVNC for remote access.

Incentivized

We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.

Incentivized

• Ready to use within minutes

Incentivized

• we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
• profile issues from Cisco were no longer a problem with Citrix.
• the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.

Incentivized