AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$22.90
per month (billed annually) 1 licensed user with 3 login devices
LogMeIn Central by GoTo
Score 9.1 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
$80
per month (minimum 25 computers)
Pricing
AnyDesk
LogMeIn Central by GoTo
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
LogMeIn Central
$80
per month (minimum 25 computers)
Offerings
Pricing Offerings
AnyDesk
LogMeIn Central by GoTo
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
AnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
—
More Pricing Information
Community Pulse
AnyDesk
LogMeIn Central by GoTo
Features
AnyDesk
LogMeIn Central by GoTo
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
9.0
Ratings
10% above category average
LogMeIn Central by GoTo
8.7
Ratings
7% above category average
Screen sharing
9.70 Ratings
9.90 Ratings
File transfer
8.10 Ratings
9.10 Ratings
Instant message
8.10 Ratings
9.30 Ratings
Secure remote access with Smart Card authentication
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
From a single place, I can use LogMeIn Central to monitor which machines need upgrades and determine whether to delay them until after isolated testing. I can also use the One2Many tool to arrange batch updates for third-party software. Plus, it enables me to provide Ad Hoc Support sessions to staff members who are experiencing problems with their client computers.
AnyDesk provides codes to connect room, which is complicated sometimes, if it is manageable same as a call then it can be much user friendly though current system is unique in its way for AnyDesk.
Use of AI more:
If AnyDesk can provide Summary, previous call data and recording data storage with summarized way that can be useful.
Multi user experience:
While discussion itself if we want to add another user for help this quick feature is not easy currently.
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
My personal experience with AnyDesk has been good. I found that it is easy to use for both technical and nontechnical users to get started. It offers fast and Responsive performance, with Low latency even over an average internet connection
The LogMeIn Central is simple to use. You can easily manage computers and servers by creating different groups. Connecting to a remote computer is a simple click-on button. You don't need the remote user's password if [they are] already logged in. You don't need the remote user on the other side if you want to take full control. Overall the usability is simple.
It has saved us countless times, and we didn't need to get boots on the ground to fix or maintain patches or errors. Being able to solve a number of issues for a central location without having to have a tech travel is invaluable as far as resources and time spent for everyone.
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
AnyDesk is simpler to use than BeyondTrust. Beyond trust is suitable for a bit, but it's a bit heavy. Major guidance is required to guide the next person. Multiple steps are involved before we get remote access. Sometimes, it gets stuck in between. Beyond trust, data transfer is comparatively slower. It cannot be ready within a few minutes.
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
The most positive impact is time saving, in all the aspects using any other thing then AnyDesk consumes a lot of productive time and that cost you a lot more than a single subscription. Using this time in productive works pays you well in the the sales or any other process.
Time, many times when some service needed privileged access (administrator) the resolver agent needed to go to the user and this travel time (10 - 15 minutes) because this is a large company. Basically we reduced 50 minutes of service to 20, even 10 minutes
After the implementation we achieved a 20% increase in our ticket resolution rate and a 57% increase in the SLA service rate