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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.1 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    Apple Remote Desktop

    Score6.4 out of 10
    N/AApple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

    $79.99

    one-time fee

    Pricing
    AnyDeskApple Remote Desktop
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskApple Remote Desktop
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.—
    More Pricing Information
    Community Pulse
    AnyDeskApple Remote Desktop
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    Apple
    Chose Apple Remote Desktop
    Microsoft Remote desktop tends to perform better, especially over the internet and has multiple implementations, including open source.
    AnyDesk is multi platform (both server and client) and more suitable for ad-hoc remote sessions.
    Incentivized
    Chose Apple Remote Desktop
    Apple Remote Desktop still requires more work on its functionality, but the other market giants are way ahead of it when it comes to utilities and services. TeamViewer was the first software that we used and it was so good, we wanted to try something else so we switched to …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    37 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    38 Answers
    67%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    34 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    AnyDeskApple Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and Apple Remote Desktop
    Feature
    AnyDesk
    9.0
    30 Ratings
    10% above category average
    Apple Remote Desktop
    8.0
    25 Ratings
    1% below category average
    Screen sharing9.728 Ratings8.925 Ratings
    File transfer8.130 Ratings9.024 Ratings
    Instant message8.126 Ratings9.320 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings8.53 Ratings
    Access to sleeping/powered-off computers9.424 Ratings7.219 Ratings
    Over-the-Internet remote session9.728 Ratings9.019 Ratings
    Initiate remote control from mobile8.727 Ratings7.06 Ratings
    Remote management of servers & workstations10.024 Ratings8.421 Ratings
    Remote Active Directory® management10.020 Ratings7.08 Ratings
    Centralized management dashboard7.525 Ratings8.516 Ratings
    Session record9.125 Ratings7.39 Ratings
    Annotations7.823 Ratings7.05 Ratings
    Monitoring and Alerts8.623 Ratings8.312 Ratings
    Multi-platform remote control10.027 Ratings6.37 Ratings
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    AnyDeskApple Remote Desktop
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
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    User Ratings
    AnyDeskApple Remote Desktop
    Likelihood to Recommend
    8.4
    (30 ratings)
    8.4
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.1
    (5 ratings)
    9.0
    (4 ratings)
    Support Rating
    9.3
    (12 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    AnyDeskApple Remote Desktop
    Likelihood to Recommend
    AnyDesk Software
    It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
    Incentivized
    Read full review
    Apple
    I would rate this higher if I was confident that Apple is continuing to develop this utility. It has only received minor updates for quite a long time, and is not featured much in any of Apple's online material. It really is a useful utility, but it is starting to show its age and is fraying a bit around the edges in some respects. It could be very useful when integrated with the various MDM solutions (in our case, Jamf Pro) especially when an engineer needs to force something immediately and can't wait for a check-in, and also can't depend on the end user being able to (for instance) do a sudo jamf policy or sudo jamf recon.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • Minimises the physical involvement of our trainers for training new technicians joining the company.
    • Building better relationships with our clients by assisting them with bookings and understanding services.
    • Also we use it to manage clients feedbacks and share information with each other.
    Incentivized
    Read full review
    Apple
    • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
    • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
    • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    Apple
    • I would like to see more included Unix scrips that can be pushed to clients.
    • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    I don't have any reason to change
    Incentivized
    Read full review
    Apple
    It is a fairly unique tool in the level of integration it has with Apple Desktop products. It definitely needs some engineering attention, and it should be expanded to the iOS arena. It is not perfect, but it is very useful and fills an otherwise fairly empty niche in the support toolkit realm. The built-in screen sharing app in macOS handles the direct screen control or viewing function fairly well, but it does not have all of the other mass control features that Apple Remote Desktop supplies.
    Incentivized
    Read full review
    Usability
    AnyDesk Software
    Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
    Incentivized
    Read full review
    Apple
    Once it is set up, it is quite straightforward to use. However, currently, it requires both a script to run to set up permissions and controls, AND a command from the MDM to authorize it to be active. The MDM management command is manual. This is not conducive to an automated workflow, and sometimes gets forgotten. Then, the endpoint is not contactable until someone realizes that the MDM command was not sent or was not successful.
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    Apple
    When i have needed support it was for Hardware not the software itself
    Incentivized
    Read full review
    Implementation Rating
    AnyDesk Software
    No answers on this topic
    Apple
    Very quick and easy install with no real issues
    Incentivized
    Read full review
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    Apple
    I would feel much more comfortable having one of these alternative solutions as our Remote Desktop management tools. Each has their drawbacks and expenses associated with them, but we simply have too large of a deployment to not be considering alternatives. If it is the only solution you can afford, it is OK to start here. I could see where this would have a return on investment, but it is really only suitable for a very small and localized scale. If employees are at all mobile, the duct taping of products necessary (VPN, distribution points, script repositories) would be very cumbersome.
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • Time cost saving:
    • As it can help to solve issues remotely it saves much time and effort while working
    • Minimal requirement:
    • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
    • Versatile:
    • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
    Incentivized
    Read full review
    Apple
    • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
    • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
    • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
    Incentivized
    Read full review
    ScreenShots