AmplifAI vs. BizLibrary

Amplifai is extremely useful when needing to show data and performance when reviewing performance with my agents.

Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.

Incentivized

• Content is updated regularly so we are not assigning the same modules over and over. They also archive old content but provide plenty of advance notice before the modules are no longer available.
• The account representatives provide good information on marketing the application to employees and increasing usage. The tools they share save me lots of time trying to come up with a theme or idea.
• The support team responds very quickly. I rarely call them, but instead send messages when a problem occurs. A resolution is received in a very short amount of time.

• There is some depth lacking around very-specific technical and analytics competencies. Though I understand that not every company has the same "big data" needs as we do in our industry, the basic tools or skill set is one which is easily transferable and a value add to other roles/industries.
• It would be great to see an LMS built into the BizLibrary platform !
• A suggestion made recently by one of our VPs (which I agree with) was that it would be nice if there was a section of more-advanced content in areas around leadership development, conflict management, operating across boundaries... the kind of critical thinking skills people need to advance their careers from an individual contributor level into management.

Incentivized

I can't find anything else that supports our learning in the way BizLibrary does.

It is very easy to use and when you don't know how to use something it is not hard to find out how.

It truly is easy and reliable, I have never had an issue in this area.

When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.

It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.

Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.

We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.

• When we explained that our long-term goal was to build an award-winning learning culture at our company the team at BizLibrary embraced that vision along with us. So the return on investment is better stated as return on experience. We now have a learning library chock filled with great courses that are easy to use. This is a boon for our growing learning culture.
• Our owners look at the investments that they make in the company from the perspective of "Does it make sense for our business and our team?" The investments made in the learning technology used by the learning and talent development department are no different.

Incentivized