Amazon Pay vs. Worldpay from FIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 7.0 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
Worldpay from FIS
Score 8.9 out of 10
N/A
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A
Pricing
Amazon PayWorldpay from FIS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PayWorldpay from FIS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon PayWorldpay from FIS
Features
Amazon PayWorldpay from FIS
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Amazon Pay
-
Ratings
Worldpay from FIS
8.8
Ratings
19% above category average
Fraud Detection00 Ratings9.00 Ratings
Billing and Invoicing Support00 Ratings8.00 Ratings
Global Support00 Ratings9.00 Ratings
Payment Form Acceptance00 Ratings9.00 Ratings
Best Alternatives
Amazon PayWorldpay from FIS
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PayWorldpay from FIS
Likelihood to Recommend
7.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
8.0
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
5.0
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Amazon PayWorldpay from FIS
Likelihood to Recommend
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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World pay from FIS is well suited to help our clients with storing credit cards on file in the software, memberships, offers a variety of payment options, etc. Typically it can be less suited for smaller businesses who are getting better rates from their local banks in town, compared to what World Pay can offer them.
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Pros
  • Amazon Pay is an easy platform to integrate with shopping sites
  • Amazon Pay is easily integrated with a WordPress site for receiving the money from users
  • You can book air tickets, bus tickets, and railway tickets using Amazon Pay, and it is completely safe and secure.
  • Amazon Pay is simple and one can send the money easily
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  • Vantiv's credit card processing terminal is very straightforward, easy to use, and fast.
  • Vantiv's credit card dispute portal provides beneficial information regarding disputes and chargebacks. Even the customer number associated with the charge is provided, which cuts down on time needed to research conflicts.
  • The Vantiv homepage/dashboard is structured in a very easy to navigate fashion.
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Cons
  • I've not seen a great deal of advertising across various social medium to promote this product across large industries.
  • I don't know if there is an offline feature where transactions can be made with a "pending" payment status, which ensures the seller the payment cannot be canceled or altered but allows for offline use. I'm not even sure this is a possibility.
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  • The account teams that are assigned are not technical.
  • It can be very hard to get answers if you talk to the wrong person.
  • There is long lead times in account set up.
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Likelihood to Renew
No answers on this topic
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
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Usability
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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Easy! Easy! Easy!
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Support Rating
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
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Implementation Rating
I don't have any idea about this question.
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No answers on this topic
Alternatives Considered
Amazon Pay in comparison to the other UPI apps is a more trusted platform. The best part is that you can directly do Amazon shopping via Amazon wallet or Amazon UPI. Moreover in comparison to Google Pay Amazon Pay offers more cashback and relevant rewards. Amazon Pay is more recognized if we talk about its presence in the global market.
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We looked at using Authorize.Net and we went with Worldpay because it was most similar to our US backend. If we started from scratch, we would have harmonized and done both US and international on the same gateway as it would have simplified our overall landscape from implementation.
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Return on Investment
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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  • Duplicate charges have caused untold damage to our reputation
  • I've spent a ridiculous amount of time trying to fix WP problems with AND without tech support help
  • We switched POS systems from CenterEdge to Roller, but issues persist
  • The problems we experience have been so vast that we will never know the true cost of the negative impact WorldPay has had on our business.
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ScreenShots