Amazon Elasticsearch Service vs. Yext

Elasticsearch is a good alternative to relational databases for setting up complex searching of data. It's inbuilt features for slicing the data [in] different ways and its ability to add weights to search results makes it easy to set up complex searching scenarios. Given that data must be pushed to this service, it may be best suited for data that is not changing very rapidly.

Incentivized

Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.

Incentivized

• Fast Index based search.
• Scalable.
• Best for structured and unstructured data.

• Making sure our location data is correctly being understood by Google.
• Taking into account best design principles for our pages layout.
• Staying on top of Google best practices so we don't have to.
• Building a very robust place for us to store all our location information.
• Solid integrations with some of our other key partners, for example Olo, Punchh.
• Being a very good partner for us, our Client Success Manager is exceptional.

Incentivized

• Understanding how stale the data is and what data needs refreshed

Incentivized

• Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
• Annual contracts limit flexibility for smaller companies
• The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation

Incentivized

It is an extremely powerful tool if the time is put in to learn it. There are basic skeletons of out of the box behavior, it involves having really dedicated people to learn how to use it to take full advantage of its capabilities. A 10 for the tool itself, minus 3 for the difficulty in learning and maintenance

Incentivized

Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy

Incentivized

We are a larger company with 26 locations, so we may receive additional attention. But they are always quick to answer our calls or emails. I rarely need support as the software delivers as promised. I will say their staff thus far has been very knowledgable about Yext and some lesser-known features. For us, they really understand our needs and why I'd be asking for certain solutions.

Incentivized

Splunk is the most flexible of the 3 where you can manipulate the data to whatever fits your specific use case. Grafana has the most powerful capabilities but the steepest learning curve. Grafana also does offer the most flexibility as you can visualize almost any data source. Elastic is a solid middle ground between the 2

Incentivized

Before Yext, I used Moz Local to manage our business listings. Moz Local had fewer listing platforms included with their service. For example, Moz Local did not include Yahoo, and we had issues with inconsistent Yahoo listings. We ultimately switched to Yext and it's been a good fit for us.

Incentivized

• The cost is a bit expensive if compared with other clouds but [the] performance is very good.

Incentivized

• Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
• Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
• Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.

Incentivized