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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Yext

    Score8.9 out of 10
    N/AYext is a digital experience software provider headquartered in New York, New York.N/A
    Pricing
    Yext
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Yext
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
    More Pricing Information
    Community Pulse
    Yext
    Considered Both Products
    Yext
    Chose Yext
    Before Yext, I used Moz Local to manage our business listings. Moz Local had fewer listing platforms included with their service. For example, Moz Local did not include Yahoo, and we had issues with inconsistent Yahoo listings. We ultimately switched to Yext and it's been a …
    Incentivized
    Chose Yext
    We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either!
    Incentivized
    Chose Yext
    We've looked at Brightlocal but Yext is more robust and seems to have better overall reviews.
    Incentivized
    Chose Yext
    We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since …
    Incentivized
    Chose Yext
    Moz Local does not have as good of listings coverage as Yext and their platform does not work as well for at scale changes. Moz Local also does not have the same powered listings partnerships that Yext has for instantaneous changes. For smaller enterprises where there are fewer …
    Incentivized
    Chose Yext
    Yext has more functionality and their support team is great[.]
    Incentivized
    Chose Yext
    Fazoli's is using Yext for response, generation, publishing, analytics, and the knowledge assistant. We implemented a review response strategy out to all our field users and have seen tremendous success from that program. The proposal from Rio SEO only included review …
    Incentivized
    Chose Yext
    I looked at a few other competitors and they were significantly cheaper. But they offered fewer directories and fewer additional services. Yext is always expanding their offerings and the other guys seem to be just focused on the SEO benefits, where I see the logistical, …
    Incentivized
    Chose Yext
    Yext is the leader of the pack when it comes to local SEO management.
    Incentivized
    Chose Yext
    We didn't know about BirdEye until after working with Yext. Definitely excited to work with them and see how their solution stacks up. It seems to be Yext but much more robust and hopefully actually functional. The bedside manner at Yext was the most unprofessional I have ever …
    Incentivized
    Chose Yext
    We ended up with Yext after 3 years with a smaller organization because we selected Broadly for our overall SEO management software, and Yext was part of the package. Very happy with this additional service.
    Incentivized
    Chose Yext
    Moz Local is a primary alternative to this platform. And while it's not nearly as powerful, customizable, or wide-reaching as Yext, its price point is probably more appropriate for smaller businesses/agencies.
    Incentivized
    Chose Yext
    Unlike Yext, which is a subscription model, Whitespark allows you to pay once to disseminate your information throughout their network and offers a very reasonable price to send any updates through the network if your NAP data has changed. Yext offers annual agreements and a …
    Incentivized
    Chose Yext
    We have found no viable alternative to Yext. They are a good partner.
    Incentivized
    Chose Yext
    Yext allows us to update information across all platforms and keep visitors up to date with what is happening at our client's hotels. SEMRush and Ahrefs do not have this feature in their software making it necessary to have Yext. The customer service at Yext is also incredibly …
    Incentivized
    Chose Yext
    My company initially used Moz Local to manage our online listings and after we had 10 clinics open, we made a change and switched to Yext. Yext is a lot more user friendly and cost effective. You also have the added benefit of working directly with an Account Manager who can …
    Incentivized
    Chose Yext
    Yext Knowledge Manager ranks above all other listing management platforms such as MozLocal, Rio SEO, BrightLocal etc with regards to the service they provide. They offer much faster updates, accurate data sync, allow scheduled updates, powerful templates, featured message sync.

    T…
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    20 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    18 Answers
    Features
    Yext
    Security
    Comparison of Security features of Yext
    Feature
    Yext
    10.0
    3 Ratings
    20% above category average
    Role-based user permissions10.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Yext
    Feature
    Yext
    9.8
    3 Ratings
    16% above category average
    API10.03 Ratings
    Internationalization / multi-language9.73 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Yext
    Feature
    Yext
    9.0
    1 Ratings
    17% above category average
    Admin section9.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of Yext
    Feature
    Yext
    8.0
    2 Ratings
    10% above category average
    SEO support5.01 Ratings
    Bulk management9.42 Ratings
    Availability / breadth of extensions9.42 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Yext
    Feature
    Yext
    10.0
    1 Ratings
    16% above category average
    Conversion tracking10.01 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of Yext
    Feature
    Yext
    8.9
    3 Ratings
    4% below category average
    Cloud enablement7.01 Ratings
    Content aggregation9.01 Ratings
    Content classification8.01 Ratings
    DXP Third-Party Integrations10.02 Ratings
    Multi-website management10.02 Ratings
    Digital asset management9.52 Ratings
    Best Alternatives
    Yext
    Small Businesses
    Progress Sitefinity
    Score6.8 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.7 out of 10
    Enterprises
    Progress Sitefinity
    Score6.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Yext
    Likelihood to Recommend
    9.1
    (25 ratings)
    Usability
    9.2
    (4 ratings)
    Support Rating
    6.3
    (12 ratings)
    User Testimonials
    Yext
    Likelihood to Recommend
    Yext
    We have multiple branch locations throughout our market area. It's very challenging to manage the web listings for each location, with a large volume of listings across numerous platforms for each of those locations. Yext significantly reduces the workload by allowing me to make a single update and Yext automatically pushes the notifications across the other platforms
    Incentivized
    Read full review
    Pros
    Yext
    • Yext is very, very user-friendly and easy to use.
    • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
    • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
    Incentivized
    Read full review
    Cons
    Yext
    • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
    • Annual contracts limit flexibility for smaller companies
    • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
    Incentivized
    Read full review
    Usability
    Yext
    Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy
    Incentivized
    Read full review
    Support Rating
    Yext
    Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
    Incentivized
    Read full review
    Alternatives Considered
    Yext
    We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either!
    Incentivized
    Read full review
    Return on Investment
    Yext
    • Consistency in business listing management - without Yext, we would surely have more inconsistencies with our business address across the web. This can lead to poor communication to our customers, and potentially lost business if we lose trust as a reputable business.
    • Yext saves me hours of legwork to manage numerous web listing platforms individually.
    Incentivized
    Read full review
    ScreenShots

    Yext Screenshots

    Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics