Leap Patron Management, a solution of Leap Event Technology, helps arts and culture organizations sell more tickets, increase donations, and cultivate stronger bonds with their audience.
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Pricing
Blackbaud Altru
Leap Patron Management
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Blackbaud Altru
Leap Patron Management
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Altru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials.
Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.
Destinations with both membership/donations and admissions will benefit from Altru's capability to track revenue from all angles. As a pretty robust system, you'll find many ways to utilize Altru including through mailings and mailing lists, major donor moves management, merchandise, and online forms.
PatronManager is a great tool for building and managing your donor and ticket buyer lists, allowing you to leverage your collected data with custom reports and campaigns.
Instant sharing of data across departments. When a visitor's address is updated at the front desk, that information is available immediately to our development staff.
360 degree view of our visitors. We can see all of a visitor's activity -- when they're coming to the museum, what events they attend -- which gives us a better understanding of their needs.
Altru can be accessed from anywhere. If we hold an event off-site, we can still handle admissions/registrations so long as there is a network.
Altru Tech Support is awesome! They are very patient and, if they don't know the answer, they find out for you.
Custom querying features can be cumbersome to build and don't always give you the results you expect.
Online payments cannot always be re-designated, which can be difficult with high level donors and board members make pledge payments through an online form and then they cannot be re-designated to their pledge.
Multiple donor or membership programs can be difficult to manage.
They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.
Having used multiple databases to collect data from visitors across all of our points of contact, we found we had information, but no comparison between areas. It was possible to have a volunteer who made a donation, bought a membership, made purchases in the shop, and attended a workshop, but only visited the galleries 1x a year. The result was to have power users without knowing it. While each of the products we had used were fine in their own right, they lacked the ability to tell us what we most needed to know - how often we were used across all of our points of service. Altru gave us that.
Raiser's Edge is the Ferrari of CRM software - it's beautiful and there are so many great features for all levels of giving, however, unless you are at a huge organization, this is a little too much. I loved using Little Green Light for its intuitive user friendly platform, but does not have the ticketing capacity needed to seat a 700-seat theatre, for up to 30 productions a year. PatronManager was the product that was best value for what we were getting for a small organization.
It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
It is very easy to process payment and entry fees to our Museum and programs.
It is easy to retrieve accurate information and records of patrons.
